Salesforce Business Architect

Job Description

Hands on experience working with Salesforce application teams in an enterprise environment

Experienced with establishing an application roadmap, process mapping and application analysis

Strong communication & presentation skills, and ability to be a process owner for this application team

Ability to translate requirements into Salesforce-aligned solution designs

Experience with Service Cloud (case management/automation knowledge)

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Skills and Requirements

Project Management background

Salesforce Development or Administration background

Enterprise Architecture background A client in Chicago is looking to add a Business Architect to their Sales IT team. They will own the end to end discovery and future state design for a new Salesforce based application, translating business needs & requirements into a clear solution roadmap. Following design approval, timeline, and roadmap, they will collaborate with development teams throughout implementation to ensure successful delivery. The initiative focuses on building a new platform to streamline and enhance the dispute and claims experience for cargo customers.