Social Worker / Case Manager (MHP)

Mental Health Professional

Closing Date: February 18, 2026, or open until filled

Job Type: Full-Time | Location: Chicago Office (Community-Based)

Make a Difference. Build Meaningful Connections. Change Lives.

Family Solutions is seeking a compassionate and dedicated Mental Health Professional to join our growing team. If you’re passionate about providing person-centered, trauma-informed care and want to work in a supportive, collaborative environment, we’d love to meet you.

Internal applicants must meet the following criteria at the time of application:

• Be employed with Family Solutions of Illinois for a minimum of 12 months

• Meet all minimum education, licensure, and credentialing requirements for the Mental Health Professional (MHP) role as outlined below

• Be in good standing , with no active disciplinary actions, and meet current performance expectations for a minimum of three (3) consecutive months

• Notify their current supervisor after submitting an application and cc HR at [email protected]

What You’ll Do

• Provide Impactful Care: Conduct culturally responsive, trauma-informed clinical assessments and evaluations that honor each client’s strengths, needs, and goals.

• Partner in Healing: Collaborate with clients, families, treatment teams, and community partners to develop meaningful, individualized treatment plans.

• Support Through All Seasons: Deliver therapy, crisis intervention, case management, and other clinical services that meet clients where they are.

• Respond with Care: Address client needs promptly and thoughtfully, ensuring timely support during critical moments.

• Document with Purpose: Maintain accurate, timely, and compliant clinical documentation to support quality care and regulatory standards.

• Practice with Integrity: Uphold ethical standards, confidentiality, and professional conduct in alignment with licensure and Family Solutions’ values.

• Grow with Us: Participate in training, quality improvement initiatives, and team collaboration that support professional growth and excellent outcomes.

• Deliver Consistent Services: Provide consistent, client-centered services by meeting an average productivity expectation of 28 billable hours per week , supported by strong documentation and teamwork.

Why You’ll Love Working at Family Solutions

• A mission-driven organization that values individuality, teamwork, and innovation

• A culture that supports collaboration, feedback, and continuous improvement

• Opportunities to build strong relationships with clients, colleagues, and community partners

• Leadership that cares about quality care, staff support, and positive outcomes

What We’re Looking For

• Minimum Education - Applicants must meet one of the following education and experience pathways:

  • Option 1 (Preferred): Bachelor’s or Master's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or a related human service field

  • Option 2: Bachelor’s degree in any other field plus 2 years of documented supervised clinical experience

  • Option 3: High school diploma or GED plus at least 5 years of documented clinical experience in mental health or human services.

• Experience: Demonstrated experience in clinical care with a focus on Community-Based/Outpatient behavioral health experience preferred

• Certifications: Ability to complete First Aid, CPR, de-escalation, and required professional development training

• Other Requirements:

  • Ability to pass background checks, compliance screenings, and drug screening

  • NPI and/or Medicaid Number

• Bonus: Bilingual candidates (English/Spanish) are strongly encouraged to apply!

Benefits & Perks

We care about our team and offer a competitive benefits package for full-time employees after a 90-day probationary period, including:

• Medical, Dental & Vision Insurance (50% employer-paid premium for employees and dependents)
  BCBS Medical | SunLife Dental & Vision

• 401(k) with Employer Match (vested after 3 years)

• Generous PTO Program (10–25 days annually based on tenure)

• 6 Paid Holidays (including New Year’s Day, Memorial Day, Thanksgiving, and Christmas)

• Employee Assistance Program

• Optional Supplemental Insurance (disability, life, accident, critical illness, cancer coverage, and more)

• Paid New Hire Orientation Training

• Company-Branded Gear

Our Commitment

Family Solutions is an equal opportunity employer committed to providing a safe and inclusive environment for all. We adhere to all applicable federal and state laws regarding non-discrimination and client confidentiality, including HIPAA and 42 CFR Part 2 where applicable.