Social Worker LSW - Co Responder Social Service Unit (West Peoria)

Carle Health
West Peoria, IL
Overview

This position will be a part of the City of Peoria Social Services Unit (SSU). SSU personnel are tasked with assisting those who come into contact with, or are referred to, the SSU. One of the goals is to promote safer encounters between citizens in need of crisis services and police department personnel while maintaining a high level of professional service. The other main goal is to refer to, and encourage participation in, appropriate mental health, substance use, or other needs-based services that may fit the individual. These duties are critical to an overall healthier, safer community and are aimed at facilitating more stable community members. This position provides crisis intervention services/assessments/evaluation and stabilization/case management to people in a primarily community-based environment in collaboration with the Peoria Police Department (PPD). This role will include field response into the community in collaboration with the PPD, likely several times per day, to provide mobile mental and behavioral health services to citizens within the city of Peoria, Illinois. This role will consist of supervision of Licensed Social Workers and Licensed Clinical Social Workers, clinical oversight for staff, continued follow up and case management to connect citizens to ongoing services and supports.


Qualifications

License/Certifications:
  • Licensed Social Worker (LSW) - Illinois Department of Financial and Professional Regulation (IDFPR)
  • Proof of Auto Insurance
  • Driver's License - Secretary of State (SOS)
Education:
Bachelor's Degree: Social Work (Required)

Experience Requirements

At least 3 years of related experience preferred

Other Requirements

Ability to work with all different age groups. Basic computer skills/ability to keyboard – completing documentation in the electronic and/or paper medical record. Ability to drive in a variety of weather conditions. Ability to perform de-escalation techniques Use of usual and customary equipment used to perform essential functions of the position. Work requires travel Ability to work under time constraints Ability to understand and deal effectively with problems and opportunities Ability to deal with people effectively, patiently and respond professionally in all situations Ability to maintain confidential information Completes paperwork required for billing purposes Reports any critical or unusual situations and completes incident reports as required Interact and communicate with law enforcement, medical staff, and other community providers effectively Communicates effectively in-person, through email; responds in a timely manner to voicemails Uses effective means to educate others about mental illness and addiction Serves as a resource for individuals and community providers for community resources and how to access them Has an understanding of and complies with Illinois’ Mental Health & Developmental Disabilities Code Serves as a mandated reporter and ensures reports are filed with appropriate parties Participates in clinical supervision as outlined by immediate supervisor, and keeps supervisor informed of clinical issues, concerns and outcomes Demonstrates the Trillium Place Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines. Demonstrates ability to meet business needs of department with regular, reliable attendance. Employee maintains current licenses and/or certifications required for the position. Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. Completes all annual education and competency requirements within the calendar year. Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.


Responsibilities

  • Actively listens to presenting issues, uses motivational interviewing skills and crisis interventions to ensure safety and determine appropriate course of action
  • Exercises judgment and decision-making that is clinically safe, logical and deliberate
  • Reach a resolution of crises that is clinically appropriate and least restrictive
  • Recognize, respect, and effectively deal with values and cultural beliefs of clients, their families and community resources and referrals
  • Works with law enforcement, emergency departments and other emergency personnel in crisis situations
  • Provides follow up case management as assigned
  • Maintains appropriate treatment boundaries with clients and family members
  • Maintains required productivity
  • Shares knowledge of specialized resources
  • Maintains accurate and timely documentation in the patient medical record.
  • Prepares and maintains all pertinent records, statistics, and progress notes.
  • Provides social work intervention to patient/families.
  • Direct counseling and case management with individuals and families.

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care.

We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].


Compensation and Benefits

The compensation range for this position is $27.36per hour - $45.69per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
Posted 2026-04-03

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