Technology and Application Specialist
LaSalle Network is hiring an IT Support Specialist for a growing organization based in Schaumburg, IL. This is a hands-on role where you’ll provide Tier 2 support to more than 200 users across multiple sites while helping the IT team focus on major integration and migration projects. If you thrive in a collaborative environment and enjoy solving complex technical challenges, this could be your next opportunity.
IT Support Specialist Responsibilities:
Provide Tier 2 desktop and software support, including hardware setup, troubleshooting, and deployment
Configure and deploy PCs, applications, and peripheral devices
Manage Active Directory user accounts and permissions
Support end users with Office 365, hybrid Exchange, and select Azure services
Troubleshoot and resolve LAN/WAN, VoIP, and remote connectivity issues
Assist with ERP migration and other technology initiatives
Maintain accurate documentation and ensure compliance with IT policies
Travel occasionally to local facilities to provide onsite support
IT Support Specialist Requirements:
2+ years of IT support experience (Tier 2 or higher preferred)
Strong knowledge of Windows OS, Active Directory, and Microsoft O365
Experience with networking fundamentals (LAN/WAN, VoIP)
Familiarity with imaging, deployment tools, and remote desktop support
Excellent communication skills with the ability to explain technical concepts to non-technical users
Must be able to work 100% onsite in Schaumburg, IL, with occasional local travel
Ability to lift and move equipment (up to 40 lbs)
This is a chance to join a growing IT team, work on high-impact projects, and build valuable technical skills. If you’re ready to take the next step in your IT career, apply today!
—LaSalle Network Recruiting Team
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