MAIL & MESSENGER DIVISION MANAGER (PSA, Opt. 1)

Job Requisition ID: 49181
Closing Date: 09/02/2025
​Agency: Department of Central Management Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: $8281-$8583;monthly anticipated
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage

**************** A RESUME IS REQUIRED FOR THIS JOB POSTING ****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

Posting ID#49181

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

POSITION SUMMARY

Do you have a strong operations management background? Professional administrative and supervisory experience? We are looking for you! The Illinois Department of Central Management Services is looking to bring on board a Mail & Messenger Division Manager to serve as head of the Mail & Messenger Division within the Bureau of Fleet Operations. This position serves as a manager for all aspects of mail operations. As the Mail & Messenger Division Manager, duties also include overseeing customer service; budgeting; policy development and implementation; strategic planning; and process improvement. All are encouraged to apply!

POSITION ESSENTIAL FUNCTIONS

• Under administrative direction of the Deputy Director of Fleet Operations, serves as the Mail & Messenger Division Manager.
• Oversees budget for the Division.
• Serves as full line supervisor.
• Develops, approves, and implements programs, policies, and procedures for the preparation, sorting, and delivery of state mail, including mail sent between state agencies, and mail processed through the U.S. Postal Services.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

MINIMUM QUALIFICATIONS

• Requires knowledge, skill, and mental development equivalent to four years of college with courses in business or public administration and operations management.
• Requires prior experience equivalent to three years of progressively responsible administrative and/or operations experience in a public or business organization.

PREFERRED QUALIFICATIONS

• Prefers three (3) years of professional experience developing and managing multiple functions and programs involving logistics operations.
• Prefers three (3) years of professional experience managing mail or package delivery operations.
• Prefers three (3) years of professional experience developing, evaluating, and implementing various policies and procedures.
• Prefers three (3) years of professional experience analyzing administrative problems, interpreting agency policy, and implementing effective course of action.

CONDITIONS OF EMPLOYMENT

• Requires completion of a background check and self-disclosure of criminal history.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• Requires a valid driver’s license and the ability to travel regularly to Springfield in the performance of duties, with overnight stays as appropriate.
• Requires the ability to bend, stand, and lift material/equipment weighing up to 50 lbs.
• Per Executive Order 2018-07, requires engagement with Business Enterprise Program (BEP) contractors and subcontractors and support for the goals of the BEP program and the Fair Contracting Task Force when applicable.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• Requires the ability to use agency technology/equipment (i.e., mobile phone, laptop, etc.) properly in accordance with information security awareness policies and confidentiality guidelines.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

ABOUT THE AGENCY

Central Management Services (CMS) is the operational engine working behind the scenes to enable the State's more than 60 agencies, universities, boards, and commissions to deliver efficient, reliable services to all Illinois citizens. The Agency's mission is to support the State by delivering innovative, responsive, and effective services that provide the best value for Illinois State government and the people it serves. Among the services CMS provides are human resources facilitation; benefits programs for employees, retirees and local governments; property and facilities management; diversity initiatives for public contracting and State employment; joint purchasing support; vehicle fleet oversight and support; surplus property programs; print and electronic communications services; and administrative hearings coordination.

STATE OF ILLINOIS BENEFITS

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position).
• 10 -25 days of paid vacation time annually (10 days for first year of state employment).
• 12 days of paid sick time annually which carryover year to year.
• 3 paid personal business days per year.
• 13-14 paid holidays per year dependent on election years.
• 12 weeks of paid parental leave.
• Pension plan through the State Employees Retirement System.
• Deferred Compensation Program – voluntary supplemental retirement plan.
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.

For more information regarding State of Illinois Benefits follow this link:

Work Hours: 7:00am-3:30pm Monday-Friday
Work Location: 555 W Monroe St, Chicago, Illinois, 60661
Agency Contact:

Cara Reiser

[email protected]

217-836-2269

Posting Group: Leadership & Management

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]