Banquet Houseperson - Waldorf Astoria Chicago

Waldorf Astoria is looking for a Banquet Houseperson to join the team in Chic ago 's Gold Coast!

Recognized as one of the Best Hotels in the World and in Chic ago with the Top Hotel Spa in the U.S. , the AAA-Five-Diamond , Forbes 4-Star Waldorf Astoria Chic ago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our g uests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website , Facebook , Instagram

Classification: Full-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate : The pay rate for this role is $25.90/hour and is based on applicable and specialized experience and location.

Union Position: This position is part of the Local 1 Union which requires  complete open availability . We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established .  You must be comfortable with a schedule and hours that may vary from week to week.

What will I be doing?

A Houseman is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
• Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
• Ensure equipment is in full working order and report any defects
• Project a professional manner to guests and team members
• Assist back of house team when requested
• Able to lift and Push Banquet Equipment
• Assist with set ups to ensure department runs efficiently
• Manage the set up relating to Food and Beverage functions in a timely manner
• Lift/Pull/Push at least 50 pounds
• Comply with hotel security, fire regulations and all health and safety legislation
• Attend training provided by the hotel

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
• Knowledge of appropriate table settings and service ware
• Must posses strong organizational skills
• Ability to work in outdoor areas
• Be familiar with all events happening at the hotel
• Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

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