Operations Supervisor

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies, with the operational expertise and financial resources to serve the Midwest’s energy needs safely, reliably and responsibly. Our subsidiaries focus on reliable service, customer satisfaction and shareholder value. Together, we provide energy services to more than 4.5 million customers in Wisconsin, Illinois, Michigan and Minnesota. Our combined assets allow operating efficiencies across 70,600 miles of electric distribution lines, 50,700 miles of natural gas distribution and transmission lines, and 7,100 megawatts of reliable power plant capacity. Our family of companies is committed to delivering world-class reliability and the very best customer care anywhere. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. Job Summary The Operations Supervisor manages internal resources, external contracted resources and business applications/processes based on the need of the business unit. This includes (but not limited to) supervisory tasks in Gas Operations related to construction, design, planning, and scheduling. The Operations Supervisor is responsible for overseeing the construction or maintenance activities related to the company’s transmission and distribution infrastructure within an assigned area. Job Responsibilities

• Manage work assignments to minimize overtime and costs while maintaining optimal customer service.
• Conduct daily tailgate sessions to communicate work assignments, review procedures, and discuss safety hazards and mitigation techniques
• Coach, counsel, and train employees for improved job performance. Implement and administer the progressive disciplinary process when appropriate.
• Apply knowledge of labor contracts to decisions regarding scheduling, work assignments, and performance issues.
• Ensure that all customer expectations are met through timely response and quality work.
• Coordinate activities for gas emergencies and communicate field issues in order to keep customers informed.
• Ensure compliance with all rules, regulations, codes, and laws for employee and contractor installations.
• Manage area budget by controlling costs of tools, materials, work hours and vehicle expenses associated with work. Approve contractor invoices as appropriate.
• Build and maintain positive relationships with employees, unions, customers, building trade groups, and government agencies.

Minimum Qualifications

• High School Diploma, HSED, or GED
• Five to 10 years experience in a distribution/construction operations trade and/or five to 10 years experience in supervision of direct reports.
• Good working knowledge of union contracts.
• Ability to establish and maintain good working relationships with employees, contractors, and community groups.
• Valid Driver’s License.

Preferred Qualifications * 5+ years of field operations experience