Retail Sales Associate / Bicycle Mechanic in Training - Full or Part Time
Summary Hiring a Full /Part-Time Associate. You will help customers by discovering their needs and finding the products and services that give them the best cycling experience possible. You will have a focus on exceeding customer expectations and sales goals in a fun and welcoming environment. Bike Technician training available for the right candidate! A passion for cycling, aptitude for mechanics, and a proactive and problem-solving attitude are qualities at the top of our list!
In this job, you will:
- Interact with customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories, clothing, and any other cycling-related products or services in the store.
- Assist in the daily operations of the store, including restocking, cleaning, organizing, and merchandising.
- Deliver one-of-a-kind customer service through direct and detailed interactions with customers.
- Opportunity for growth, learning bicycle mechanics from the best in the area!
- Greet customers and utilize the sales process to understand a customer's needs and ascertain the right combination of products and services for the customer.
- Provide positive and excited one of a kind customer service.
- Open and close cash registers.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Install vehicle rack systems and perform safety checks for the customer.
- Describe merchandise and explain the use, operation, and care of merchandise to customers.
- Merchandise product according to the sales plan.
- Maintain the level of cleanliness throughout the day.
- Inventory stock and requisition new stock.
- Prepare merchandise for purchase or rental.
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
- Other duties as needed/ assigned.
- Previous bike shop sales experience preferred but not required.
- Interest in working in a team environment, committed to providing excellent sales and service experience while increasing sales through service
- Strong attention to detail
- Ability to maintain open and positive relations with employees and customers
- Interest in developing own skills and knowledge
- Availability to work a flexible schedule based on business needs, including evenings and weekends
- Ability to periodically lift 40 pounds
- Cash registers
- Desktop computers
- Microsoft Windows
- Point of sale POS software
- Ability to speak Spanish
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