HCM Operations Associate

CTC is a cutting-edge proprietary trading firm with a long-term vision and a clear focus on helping the world price and manage risk. Our fun and trusting culture inspires us to solve the industry’s most challenging problems and take calculated risks in a collaborative environment.

We strive to be the most innovative firm in the industry today, tomorrow, and long into the future while upholding ethical excellence. We believe that CTC makes a positive impact on the markets, the lives of our employees, and all the communities to which we belong. Started in 1995 by a team of forward-thinking Traders, we are proud to call ourselves an industry leader that keeps making markets and each other better.

WHAT YOU'LL DO

• Act as the primary contact for employees and managers regarding a range of HCM topics including benefits, leave of absence, PTO, immigration, and handbook policies
• Own the full end-to-end onboarding process, managing new hire communications, internal logistics, and hosting new hire orientation
• Serve as the primary contact for HRIS processes and data updates, proactively identifying when additional information is required to ensure accuracy
• Ensure process documentation is kept up to date, flagging when changes should be made and proposing ways the team can continue to work more efficiently and effectively
• Collaborate with others to find workable solutions that meet business objectives, applying good judgment to balance flexibility with operational requirements
• Support other HCM team members in various processes and projects as needed.

WHAT WE'RE LOOKING FOR

• 2-4 years of HR operations or other relevant experience supporting geographically distributed teams
• Past ownership of I-9 verification, onboarding logistics and the new hire experience
• Hands-on HRIS, ATS and/or other HR system administration experience, preferably maintaining an up-to-date company org chart
• Proficiency in Excel, including creating pivot tables and using basic formulas
• Proven ability to handle a wide variety of employee requests with care and efficiency, balancing multiple priorities while ensuring consistent service excellence
• A problem-solving mindset with a proactive approach to identifying and resolving operational gaps
• Strong ability to engage effectively with individuals at all organizational levels
• Ability to work independently with effective time management and prioritization skills
• Strong attention to detail and commitment to data accuracy

NICE TO HAVE

• Financial Services or Technology industry experience
• UKG HRIS platform experience (or other large HRIS such as Workday or SuccessFactors)
• Experience with employee offboarding process execution, distribution and tracking of employee agreements, and immigration and expat support

Compensation

The salary range for this role is listed below. This role is also eligible for an annual discretionary bonus. The discretionary bonus will be dependent upon the individual’s skills, experience, qualifications, and firm performance.

Salary Range

$90,000—$115,000 USD

Most teams at CTC, with the exception of Trading, follow a hybrid workplace model, subject to change based on business need.

Our Benefits

We strongly believe in the well-being of our employees and their families so we offer outstanding benefits to support you both professionally and personally. These benefits include generous medical coverage, paid parental leave, free breakfast and lunch (plus healthy snacks, of course), wellness reimbursement, quarterly recharge days, and a variety of other benefits focused on providing the best employee experience.

(Disclaimer: interns and contractors are not eligible for benefits at CTC)

Our Commitment to Diversity, Equity and Inclusion

At CTC, we aim to cultivate a workplace that celebrates diversity and each person feels included, engaged and empowered. Where each of us feels we belong. We are committed to having a diverse workforce and are proud to be an equal opportunity employer. CTC does not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us at [email protected]. Note that emails sent to this email account for non-disability related issues, such as following up on an application, will not receive a response.

Use of Artificial Intelligence (AI)

Information submitted by job applicants may be subject to review and analysis by automated systems, including Artificial Intelligence (AI), as part of the recruitment process. Such systems are utilized to enhance the efficiency and effectiveness of our hiring procedures. Applicants are advised that any information provided may be evaluated by AI tools to ensure an equitable and thorough assessment.

Compensation

The salary range for this role is listed below. This role is also eligible for an annual discretionary bonus. The discretionary bonus will be dependent upon the individual’s skills, experience, qualifications, and firm performance.