Restaurant Team Member
- Demonstrates and reinforces Potbelly’s Behaviors and Values– Integrity, Food Loving, Teamwork,
- Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring
- Teams, Creating Potbelly “Fans”-- through all interactions.
- Ability to discuss Potbelly history with others.
- Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards.
- Comply with health and safety standards for food, cleanliness and safety of shop.
- Maintain personal hygiene standards, including wearing clean Potbelly uniform.
- Comply with established food safety requirements and practices.
- Comply with shop security and safety standards.
- Be speedy and accurate in fulfilling orders.
- Handle raw and finished waste according to established procedures.
- Make customers really happy.
- Engage in friendly conversation with customers in line.
- Act with a sense of urgency toward all customers in the shop.
- Restock food line, chips and cooler.
- Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader
- Deliver catering orders as detailed in the Catering Driver and Delivery Agreement.
- Prepare meats and cheeses for different sandwiches.
- If 18 or older, uses the automatic slicer to prep food items.
- Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
- Operate cash register: handle, balance and follow all cash handling procedures.
- Effectively handle customer complaints/issues.
- Takes delivery/catering/pickup orders over the phone.
- Others duties as assigned.
- Ability to stand/walk a minimum of 3 hours or as needed.
- Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed.
- Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
- Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
- Able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
- Must be able to tolerate higher levels of noise from music, customer and employee traffic.
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
- Must represent Potbelly Advantage and Our Values.
- Must be at least 16 years of age
- For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment.
- Must be friendly and customer service-oriented.
- Strong verbal communication skills.
- Must possess neat and clean hygiene.
- Ability to handle a knife confidently.
- Must be able to work in a fast-paced environment and have a sense of urgency.
- Ability to work as a team-player.
- Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
- Must demonstrate leadership behaviors and values that align with Potbelly.
Recommended Jobs
Design Manager - Elk Grove Village, IL
Essential Duties and Responsibilities General Responsibilities Oversee all aspects of the design process from the design deposit through the Pre-construction Meeting Manage design schedule t…
Explore Rockford: Care in Nature's Embrace!
Registered Nurse - Post-Anesthesia Care Unit - PACU - Travel - (PACU RN) Hey! Check out this awesome travel nursing gig in Rockford, Illinois. You'll be working in the Post-Anesthesia Care Unit and s…
Locum MD (Medical Doctor);DO (Osteopathic Doctor) Gastroenterology
Description We are currently seeking a skilled Locum MD (Medical Doctor) or DO (Osteopathic Doctor) specializing in Gastroenterology. In this role, you will play a crucial part in providing tempor…
Retail Management Intern (Tuscola, IL - Summer 2026
Req ID: 470508 Address: I-57, Exit 212 - NWC Tuscola, IL, 61953 Welcome to Love’s! Where People are the Heart of Our Success Retail Management Internship Are you looking for …
Home Care Rep
European Service at Home (ESAH) is a well-established large sized family services company. We provide the hands on experience to set you up for success with our company's planned and implemented Car…
Machine Builder
Job Title: Machine Builder/Control Panel Builder Job Description As a Panel Builder, you will collaborate with project teams and skilled panel shop staff to assemble high-quality UL508A control…
Director of content marketing
About Private Health Management Private Health Management (PHM), a clinically sophisticated healthcare navigation firm, specializes in assisting clients to obtain the best care and outcomes when…
DOC Illinois River CC Adult Educator
Job Requisition ID: 50860 Closing Date: 11/03/2025 Agency: Department of Corrections Class Title: EDUCATOR - 13100 Skill Option: Elementary & Secondary (K-12) Bilingual Option: None…
Field Service EngineerMail Inserting Equipment
A leading provider of intelligent mail equipment, software and services is looking for a field service engineer to be based in the Chicago metro area. This is a full time position that will allow you …
Optician
GENERAL FUNCTION: Pearle Vision in Gurnee and Buffalo Grove IL is hiring an Optician to join our team of professionals. The basic function of the Optician is to attract and retain patients by deliver…