Design Manager - Elk Grove Village, IL
Essential Duties and Responsibilities
General Responsibilities
- Oversee all aspects of the design process from the design deposit through the Pre-construction Meeting
- Manage design schedule timeline and ensure projects meet deadlines
- Oversee material ordering: accuracy, timely delivery, and proper staging
- Foster and promote a positive company culture • Evaluate project feasibility and provide detailed discovery for making them possible
- Ensure design quality and explain construction details to customers
Reporting:
- Provide weekly Design Schedule Report (flight schedule), indicating projects on or behind schedule
- Report weekly on the percentage of on-time job completions
- Update throughput schedule based on design timelines
- Update sales numbers and projections weekly at Leadership L10 meeting
Meetings:
- Weekly Design Schedule Meeting (Flight Schedule) to review timeliness and forecast
- Weekly Leadership L10 Meeting
- Weekly Pre-Production L10 Meeting
- Weekly Construction Meeting to discuss in-production job progress and any current issues
- Monthly WIP Review with Nick Jr. and the Production Manager
Accountability:
- Ensure customer satisfaction, targeting an average score of 4.5 or higher
- Maintain greater than 90% on-time design schedule
- Meet job profitability goals with an average GP% of 38%-42>#/li###
- Promote team culture, with at least three monthly nominations for internal recognition
- Participate in peer reviews to gather feedback for continuous improvement
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