Restaurant General Manager
Benedict’s La Strata – Crystal Lake, IL
Benedict’s La Strata is a busy, well-established brunch restaurant in Crystal Lake known for great food, great service, and a positive team culture. We are seeking an experienced Front of House Manager to lead daily FOH operations and support continued growth.
Position OverviewThe Front of House Manager is responsible for overseeing all FOH staff and service operations during breakfast and lunch service. This role is hands-on and ideal for a hospitality professional who thrives in a fast-paced, guest-focused environment.
Schedule:
5 day work week ( approx. 7:00am – 3:00pm)
- 2 weeks vacation
No late nights
Lead, train, and manage FOH staff including hosts, servers, expos, and food runners
Create and manage weekly staff schedules
Ensure consistent, high-quality guest service
Handle customer concerns and resolutions professionally
Manage daily FOH operations and workflow
Close out registers and servers at end of day
Maintain and update Toast POS (pricing changes, menu updates, specials)
Oversee general restaurant upkeep and maintenance
Prepare for and manage city health inspections
Uphold company standards, policies, and procedures
Foster a positive, upbeat, team-oriented work environment
Previous experience as a FOH Manager or Restaurant Manager (brunch or high-volume preferred)
Strong leadership and communication skills
Excellent customer service and problem-solving abilities
Experience with Toast POS or similar systems
Ability to manage multiple priorities in a fast-paced setting
Reliable, organized, and detail-oriented
Comfortable leading by example during service
Competitive salary based on experience
Opportunity for performance-based bonuses
Consistent daytime schedule (no nights)
Supportive ownership and positive work culture
Growth opportunities within the organization
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