Digital Product Manager

We’re in the business of Good.

Lions International is the largest service club organization in the world. Our 1.4 million members are serving locally and globally to help take on some of the biggest challenges facing humanity.

Every Lion and club are supported by our international association. More than 300 Lions International staff members are constantly working on tools and technology to enhance Lions’ service. When caring people join together, roll up their sleeves and take action to make their community better, it’s an incredible feeling for everyone involved.

Here's how you can help. We are currently looking for a Digital Product Manager to join our team and rise to the challenge of empowering service.

Position Highlights:
The Product Manager will oversee the development and enhancement of technology solutions critical to supporting the organization and its mission. This role works closely with stakeholders across the organization and bridges the gap between technology and business teams

What You’ll Do:

• Sets overall product strategy for managed product or products. Drives the product lifecycle from strategic planning, prioritization, requirements and related tactical activities for one or more managed products. Develops and manages a multi-year product roadmap.
• Work closely with LCIF stakeholders to translate organizational needs into actionable product requirements. Lead regular check-ins and communicate progress to ensure alignment and timely delivery. Develop and drive the product vision and roadmap for technology solutions that support LCIF.
• Develop a prioritized feature backlog and corresponding justification for the features. Partner with business stakeholders, engineers, and product team to ideate, prioritize and deliver solutions.
• Define key metrics to measure success or failure, in line with product roadmap. Create plans that have clear, measurable success criteria.
• Lead agile sprint activities, including grooming and planning sessions that state clear business goals; writes detailed epics and stories with clear acceptance criteria. Gain a deep understanding of technology/architecture to better relate to engineering points of view, understand when to push back and assess impact of requests.
• Use research, direct customer observation, user feedback, and analytics to identify and improve products in line with value drivers.
• Understands the changing needs of the market (organization) and the member base and leverages knowledge to specify requirements for current and future products.
• Responsible for maintaining relationships with internal and external stakeholders. Keep all relevant stakeholders informed about project status, risks, and any changes to scope or timeline. Provide clear, actionable updates that demonstrate progress and product performance.
• Develop training programs and materials to ensure that internal users and external stakeholders are equipped to effectively use new technology products. Provide ongoing support to ensure successful adoption and resolve any issues that arise post-launch.
• Maintains professional and technical knowledge by attending workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations as appropriate.

What We're Looking For:

• Bachelor’s degree in Business, Computer Science, Information Technology, Network Engineering, Telecommunications or related field or equivalent combination of education and experience.
• A minimum of 5 years of experience owning and delivering digital solutions as a product manager, product owner, or similar customer-facing digital capability.
• 3+ years of experience in agile and lean startup product management processes.
• Proficient using wire framing/mockup tools (e.g., SnagIt, Balsamiq, Axure, etc.)
• Expertise in ERP platforms such as Salesforce a plus.
• Superior attention to detail with strong written and organizational skills.
• Excellent communication, storytelling, and presentation skills.
• Ability to travel domestic and international; approximately 10% annually.

Compensation: Exempt, $115,000- $135,000

Why You’ll Love Working Here:

Lions International has excellent benefits for you and your family. We believe in a balanced work-life and have programs and benefit plans to support our employees, such as:

• Three weeks paid time off
• Flexible and hybrid work schedules
• Comprehensive medical, dental, vision, and life insurance plans
• Flex spending accounts for medical and dependent care
• 401K with employer match
• Reimbursable training
• Casual dress

Diversity, equity and inclusion are at the core of who we are. Diverse and inclusive teams have a positive impact on the work we do, and we know that having varied perspectives helps generate innovative ideas to solve complex problems in an ever-changing world.