Residential Mental Health Professional (MHP)

Our mission at Lifelong Access is to connect individuals with developmental disabilities to their community by helping them break down barriers through a lifetime of meaningful supports. From birth to end of life, Lifelong Access provides a continuum of services and supports for families, children, teens, and adults including residential housing, vocational development, supported employment, high school transition, behavioral health counseling and services, and a wide variety of pediatric therapy supports. Guided by our Core Values, our team members have a strong drive and big hearts for improving the lives of others; a place where we support each other and the individuals who put their trust in us.

Lifelong Access is seeking a Residential Mental Health Professional (MHP) to provide case management and ensures that services delivered by residential Rehabilitative Services Associates (RSA) align with each client’s person-centered treatment plan. Serving individuals with mental health concerns, the MHP works under the supervision of a Qualified Mental Health Professional (QMHP) and collaborates closely with both the QMHP and RSAs to promote recovery and independence. This role directly supervises and coordinates RSA activities, offering guidance, support, and oversight to maintain the highest standards of care and service delivery. Work with a caring and compassionate team of mental health professionals. Come see why we love what we do!

Minimum Starting Wage: $23 per hour
Job Type: Full-time Flexible scheduling is available, with on-call and supervisory responsibilities.

Primary responsibilities include:

• Service Delivery & Clinical Planning
  • Conduct Illinois Medicaid Comprehensive Assessment of Needs and Strengths (IM+CANS) for assigned clients.
  • Develop, implement, and maintain individualized treatment plans based on assessment results, client goals, and person-centered care principles.
  • Deliver mental health interventions and supports in-home to help clients meet treatment goals.
  • Provide direct services and case management as it relates to the person-centered treatment plan.
  • Create and manage treatment schedules, ensuring timely and consistent service delivery.
  • Monitor progress toward goals and adjust plans as needed.
  • Ensure billable services are documented and submitted in accordance with applicable rules.
• Leadership, Management, and Accountability (LMA):
  • Supervise and mentor direct reports, fostering a high-performance, accountable, and mission-aligned team culture.
  • Provide direction, coaching, and feedback to RSAs to ensure services are delivered effectively and in accordance with treatment plans.
  • Coordinate daily workflow and assignments for RSAs within the residential setting.
• Collaboration & Coordination
  • Partner with the Residential Community Support Team and other Lifelong Access departments, including Adult Programs, Nursing, Behavioral Health, and BCBA services.
  • Communicate regularly with guardians and family members to ensure alignment with client needs and preferences as applicable.
  • Serve as a liaison between Supported Living services and community providers to support continuity of care.
  • As requested, participate in agency-wide functions to support the entire organization, including intra-agency and inter-agency committees.
• On-Call & Crisis Support
  • Participate in a rotating on-call schedule to respond to RSA staff call-offs and crisis situations.
  • Provide guidance, de-escalation, and support during mental health or behavioral emergencies.
• Documentation & Compliance
  • Maintain accurate, timely documentation of all services and contacts in accordance with agency policies and state regulations.
  • Ensure all work meets regulatory, accreditation, and Lifelong Access standards.
  • Adhere to Illinois state regulations, professional practice standards, and HIPAA requirements.

Qualifications for this position include:

• Bachelor’s degree in counseling and guidance, rehabilitation counseling, social work, psychology, pastoral counseling, or:
  • A bachelor’s degree in any other field with two years of documented clinical experience in a mental health setting under the supervision of a QMHP, or
  • A high school diploma or GED and a minimum of five years of documented clinical experience in mental health or human services
• Ability to work in an environment with productivity targets
• Completion of the Illinois Medicaid Comprehensive Assessment of Needs and Strengths (IM+CANS) certification is required. Required to obtain within 3 months of hire.
• Minimum of 1 year of experience in a mental health or behavioral health setting, with demonstrated expertise in case management and therapeutic counseling preferred.
• Desire and ability to work under supervision and cooperatively with a treatment team
• Strong understanding of confidentiality
• Valid Illinois driver’s license with driving record in good standing
• CPR and First Aid certification preferred.
• Current proof of automobile insurance
• Reliable Transportation

Working Conditions
The Residential MHP will work in a variety of settings, including the behavioral health clinic, clients’ homes, and community locations. This role involves traveling to these different sites to provide services and support to clients in their natural environments. The noise level in the work environment is usually moderate.
Regular travel within the community is required. The Residential MHP must have a valid driver’s license, reliable transportation, and appropriate auto insurance.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Requests for reasonable accommodation will be reviewed to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to stoop, kneel, crouch, or crawl. The employee is frequently required to stand, walk, sit, use hands to fingers, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision.

Residential MHP must be capable of handling potential physical demands associated with providing direct care and support in the field. The MHP will need to follow all safety protocols and procedures to ensure personal safety and the safety of clients during home visits and community interactions.

Here are some of the benefits we will offer you:

• Supportive, positive, and friendly team environment
• Professional development, training, and advancement opportunities
• Flexible schedule options
• Comprehensive benefit plans
• Generous paid time off including vacation, personal time, and holidays

Lifelong Access is an Equal Opportunity Employer.