Principal sales engineer - systems

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Principal Sales Engineering role will support Account Executives in new and existing partner relationships, as well as direct business in order to grow revenue opportunities.

Rocket Software Sales Engineers are experienced technical professionals with an extensive enterprise software sales background who can successfully be the technical sales lead on software opportunities to progress and close business and must function well as a member of a dynamic team, while having the ability to also work independently to progress and close business.

In this role you will drive sales from first contact to close and must be a self-starter.

Essential Duties and Responsibilities :

• Easily relate to customer challenges and provide clear, non-technical, value-based solutions.

• Present solutions to customers and partners with or without sales support.

• Support multiple partners in all aspects of the sales process.

• Successfully convey technical details to a non-technical audience, as well as foster credibility with more technical audiences.

• Provide knowledge and skills to help qualify business opportunities by understanding the user requirements and technical environment.

• Provide ongoing mentoring and guidance on all software components, design techniques, methodology and delivery concept to partners and peers.

• Handle objections professionally; answer questions quickly and coherently; deal with challenges assertively and persuasively.

• Self-manage assignments and administrative tasks, managing multiple projects simultaneously from start to finish.

Required Qualifications:

• A minimum of 8+ years of relevant sales engineering experience.

• Extensive mainframe knowledge and expertise required.

• A minimum of 5+ years CICS Systems programming experience.

• Familiarity with CICS trace and the use of IPCS to format trace.

• Experience with CICS problem analysis at both the system and application level.

• Experience with CICS application design/coding.

• Experience with CICS application design for tuning desired

• Strong problem solving and requirements gathering skills.

• Strong written and verbal communication skills.

• Highly motivated and comfortable taking on a variety of tasks to satisfy business requirements.

• Detail-oriented and can rapidly learn and take advantage of new concepts and technologies.

• Ability to work independently and engage multiple teams support as required.

• Ability to prioritize and manage workload to meet defined deadlines.

• Must be comfortable working in a rapidly changing and sometimes unstructured environment.

Information Security:

Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

What Rocket Software can offer you in USA:

Unlimited Vacation Time as well as paid holidays and sick time

Health and Wellness coverage options for Rocketeers and dependents

Life and disability coverage

Fidelity 401(k) and Roth Retirement Savings with matching contributions

Monthly student debt benefit program

Tuition Reimbursement and Certificate Reimbursement Program opportunities

Leadership and skills training opportunities

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.

At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.