Financial Systems Manager

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

The Financial Systems Manager is responsible for overseeing the Financial Systems team and managing all aspects of divisional financial systems testing, integration, support, and reporting. This role will provide strategic leadership, ensure operational excellence, and drive process improvements to support the organization’s financial systems. The Financial Systems Manager will collaborate with cross-functional teams, mentor team members, and ensure alignment with organizational goals.

Essential Functions

As the Financial Systems Manager, you will:

• Provide strategic oversight and leadership for the testing and conversion of accounting data from branch agency management systems to central divisional systems, ensuring data accuracy and reconciliation.
• Manage the planning, testing, and implementation of agency management system upgrades, production maintenance, and new functionality.
• Lead the resolution of production issues, ensuring timely and effective support for agency management system accounting processes and users.
• Establish and maintain prioritization frameworks for production support issues, ensuring alignment with organizational goals.
• Collaborate with internal and external development teams to implement and optimize system functionality, ensuring alignment with business needs.
• Develop and execute training programs and communication strategies for finance and accounting users on new system functionality and reporting tools.
• Oversee the development, testing, and maintenance of finance and accounting reports in agency management systems and ancillary reporting systems.
• Establish and maintain comprehensive documentation for accounting system procedures, testing protocols, and system processes.
• Ensure the organization and compliance of all electronic files and documentation for the accounting center.
• Lead and manage various projects, audits, and initiatives to support organizational objectives.

Leadership Responsibilities

• Direct and manage the Financial Systems team, providing mentorship, coaching, and performance evaluations to team members.
• Foster a culture of collaboration, innovation, and continuous improvement within the team.
• Act as a key liaison between the Financial Systems team, Accounting Center, and Divisional Finance and Operations teams to ensure seamless communication and alignment.
• Develop and implement strategies to improve team efficiency, productivity, and overall performance.
• Communicate processes, procedures, and updates to senior leadership and other stakeholders.
• Identify and implement process improvements to enhance the effectiveness of financial systems and team operations.

Other Functions

• Contribute to the development of departmental goals and strategies, ensuring alignment with organizational objectives.
• Review and implement written procedures for all processes within the department.
• Provide guidance and support to team members on complex issues and escalations.
• Act as a subject matter expert for financial systems, providing insights and recommendations to senior leadership.
• Perform other duties as assigned to support the department and organization.

Required:

• Bachelor's degree (Accounting/Finance)
• Minimum of 8 years general accounting experience and/or minimum 6 years of insurance brokerage accounting experience required.
• Strong accounting process knowledge and understanding of G.A.A.P.
• Excellent Microsoft Excel Skills including advanced formula usage.

Preferred:

• Minimum 6 years supervisory experience preferred.
• Master’s degree in Accounting, Finance, Information Systems, or Business Administration.
• Experience managing large-scale financial system implementations or upgrades.
• Proven track record of leading cross-functional teams and driving process improvements.
• Strong project management skills with the ability to manage multiple priorities effectively.

Competencies (Skills & Abilities)

• Strategic leadership skills with the ability to inspire and motivate a team.
• Strong sense of urgency and ability to prioritize and resolve issues in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to present to senior leadership and diverse audiences.
• Strong analytical and problem-solving skills with exceptional attention to numeric detail.
• Customer-focused mindset with a proactive approach to resolving system problems and improving user experience.
• Team-oriented with a collaborative approach to achieving organizational goals.
• Ability to work effectively with cross-functional teams to resolve issues and implement solutions.
• Exceptional documentation, communication, and interpersonal skills.

Working Conditions

• Ability to work additional hours as needed to meet individual, team, and department goals, including month-end closings and system conversions.
• Flexibility to work non-core hours, including evenings and weekends, for scheduled maintenance, system upgrades, or conversions.
• Occasional travel may be required to support team initiatives, attend training sessions, or collaborate with other departments.

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We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

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Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.