Benefits manager

Q Center is looking for a Full Time Benefits Manager to join our team!

Job Summary

The Benefits Manager will analyze and administer retirement and health and welfare plans for the organization and ensure our company adheres to legal standards and internal policies. This position is responsible for enforcing regulations and providing guidance on compliance matters in the retirement plan and health and welfare plan.

This position is on-site, with a schedule that may include evenings and weekends, generally a 45 hour workweek.

Starting rate for this position is $75,000/year.

Benefits

• Paid time off
• 401(K) with employer match
• Holiday Pay
• Medical, Dental and Vision Insurance with Wellness Credits
• Employee Assistance Program
• Basic Life, AD&D
• Disability Benefits
• Employee Meals

Education & Experience

• At least 5 years of experience with a broad range of associate retirement, insurance benefits plans required.
• Human Resources in a hotel or a related industry preferred.
• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• CEBS, CPSP, SHRM-CP or SHRM-SCP preferred.
• Knowledge of HRIS and ATS systems.
• Proficient in Microsoft Office to include Excel and PowerPoint.
• Spanish speaking preferred.

Physical Requirements

• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally to lift, carry, push, pull or otherwise move objects.
• Prolonged periods of sitting at a desk and working on a computer.

Fundamental Requirements

• Oversees retirement and health and welfare programs for various levels of associates.
• Explains retirement benefit plan policies, procedures, and legal requirements to associates and beneficiaries.
• Analyzes programs, identifies opportunities for improvement and enhancement; researches and recommends changes.
• Educates associates on regulatory requirements, tax implications, and administrative considerations of retirement plans.
• Serves as the subject matter expert in developing and properly preparing compliance programs under ERISA, the Internal Revenue Code and other laws and regulations.
• Creates, implements, administers, and enforces policies, procedures and laws required for Q Center’s retirement plan to operate in accordance with the law and regulations.
• Effectively manages 401(k) vendor relationships, including recordkeeper, TPA and auditor.
• Prepares monthly and quarterly reporting for 401(k) and health and welfare plans.
• Revises procedures, reports, etc. periodically to identify hidden risks or non-conformity issues.
• Prepare materials, facilitate meeting, draft minutes as secretary to the 401(k) plan Investment Committee.
• Maintains knowledge of trends, developments, best practices, and legal and regulatory changes in retirement planning and administration.
• Associates must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates.
• Ensure overall associate and guest satisfaction.
• Perform routine tasks required to administer and execute human resources programs, including but not limited to, compensation, benefits, and leaves of absence.
• Serve as primary contact for plan vendors and third-party administrators.
• Continuously evaluate and revise internal processes to reduce costs and increase efficiency.
• Document and maintain administrative procedures for assigned benefits processes.
• Coordinate daily/annual benefits processing; handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs (Qualified Domestic Relations Order), QMCSOs (Qualified Medical Child Support Order), distributions, loan hardships, and compliance testing.
• Oversee maintenance of associate benefits files, maintain group benefits database(s) and update associate payroll records.
• Define and implement department objectives and standard operating procedures.
• Conduct departmental training, departmental meetings developing associate morale and skills.
• Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming.
• Keep immediate supervisor fully informed of all problems or matters requiring their attention.
• Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction.
• Maintain a clean, organized work area and manage all necessary department supplies.
• Assist with maintaining personnel and confidential files ensuring upkeep of all associate records and files.
• Maintains compliance with federal, state and local employment laws and regulations and recommend best practices.
• Maintain knowledge of trends, best practices, regulatory changes and new technologies in human resources, talent management and employment law.
• Recommend benefits programs to management by studying associate requirements and trends and developments to ensure company is offering a competitive benefit package.
• Reconcile benefits accounts, monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
• Provide excellent service and support to associates.
• Design and distribute materials for communication to enhance understanding of the company’s benefit packages regarding benefits administration, open enrollment, and summary plan descriptions; provide training and support to educate benefit eligible associates.
• Associates must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates.

The Q Center:

Q Center is more than a conference center - it’s an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest’s premier special event venues!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

EEO is the Law Supplement Notice Pay Transparency

If you require a reasonable accommodation to complete an application, please email your request to [email protected] and provide the job title to which you are applying.