Lead Software Engineer - eCommerce - Remote

Who We Are
We are a forward-thinking and people-centric organization committed to making homeownership enjoyable and accessible for all. Our mission is to help homeowners navigate unexpected challenges, reduce costs, and provide innovative solutions that make home care easier and more efficient. We partner with utilities and municipalities to offer tailored home protection services, creating a seamless experience for over 1.6 million customers across the country.

We believe in fostering an inclusive and supportive work environment where diversity is celebrated, and every team member feels valued, respected, and empowered to thrive. We are proud to be an equal opportunity employer, and we are committed to building a workplace free from discrimination and harassment.

Position Summary
We're seeking an experienced Lead Software Engineer to join our dynamic Digital and Web team. In this role, you will play a crucial part in shaping our customer-facing eCommerce websites and applications, leading the charge on key technology initiatives, and utilizing cutting-edge digital, cloud, and integration technologies. You will work alongside talented internal and external development teams to build scalable, secure, and high-performance applications that will directly impact the user experience and business success.

This role requires regular in-office presence in our Naperville, IL office (typically Tuesday to Thursday), with the flexibility to work remotely on Mondays and Fridays.

Key Responsibilities

Lead the design and development of complex Full Stack applications, ensuring they are scalable, high-performing, and secure.
Serve as a hands-on technical lead, providing guidance to both internal and external development teams.
Contribute to the continuous improvement of our portfolio of applications and services.
Stay ahead of emerging technology trends, particularly in SaaS, cloud computing, and DevOps, to recommend and implement innovative solutions.
Drive strategies to enhance operational efficiency, reduce costs, and deliver business value.
Diagnose and resolve complex software issues, providing sustainable technical solutions.
Champion API-centric development, integrating with mid-office applications and external partners.
Collaborate with cross-functional teams and senior management to ensure project success.
Follow best practices and software development lifecycle (SDLC) principles to maintain consistent and reliable software.
Manage and maintain eCommerce applications, ensuring their stability, security, and user satisfaction.
Design high-availability applications with multi-tier cloud architecture.
Ensure seamless integration with third-party services and APIs.
Mentor and guide junior engineers, fostering a culture of learning, collaboration, and innovation.
Conduct thorough testing to ensure the quality of applications and resolve any issues identified.
Implement robust security measures to protect customer data and transactions.
Create and maintain technical documentation, including system architecture, APIs, and workflows.
Regularly monitor system performance and optimize application responsiveness.
Work with QA teams to ensure high-quality applications and address any issues swiftly.

Qualifications

Minimum of 8 years of hands-on experience in designing and developing complex Full Stack applications.
Expertise in managing eCommerce applications and websites.
Strong experience with CMS, commerce platforms, and headless architecture concepts.
Proficiency in JavaScript/TypeScript, Python (Django, Flask), and messaging systems like RabbitMQ and Kafka.
Experience with microservices architecture and containerization (Docker, Kubernetes).
Knowledge of cloud technologies, especially AWS.
Familiarity with CI/CD tools such as GitOps, Jenkins, Maven, and JIRA.
Experience with relational and NoSQL databases, and a preference for hands-on database development.
Experience with the Vtex eCommerce platform and Nosto (eCommerce personalization) is a plus.
A Bachelor's degree in Computer Science or a related field.

Why You'll Love Working With Us

Competitive Compensation: We offer competitive pay that recognizes your hard work and achievements.
Comprehensive Health Coverage: Medical, dental, and vision insurance, plus short-term and long-term disability benefits.
Retirement Savings: Enjoy a 401(k) plan with a 4% company match, plus an additional 5.25% annual contribution.
Generous Paid Time Off: Take the time you need to relax, recharge, and prioritize your well-being.
Education Assistance: We support your growth and development with an education assistance program.
Wellness Benefits: Access to a variety of wellness resources, including EAP, health, legal, and financial support.
Vibrant Company Culture: Participate in monthly town halls, employee recognition programs, and employee resource groups to stay connected and engaged.

Competencies

Problem Solving: Approaches challenges with patience and understanding, gathering insights from people and data before taking action.
Composure: Maintains calm under pressure, providing stability and assurance to others in difficult situations.
Customer Focus: Dedicated to exceeding customer expectations, building strong relationships, and delivering solutions that meet their needs.
Drive for Results: Consistently achieves goals, pushing self and others to deliver exceptional performance.
Process Management: Skilled in organizing tasks and optimizing workflows to increase efficiency and effectiveness.
Employment Type: Full-Time
Salary: $ 66,000.00 168,000.00 Per Year