Senior Manager, MS365 Digital Workplace Experience (Hybrid Work Schedule)

Position at Parts Town

Senior Manager, Digital Workplace and Enablement

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

Perks

• Parts Town Pride – check out our virtual tourand culture!
• Quarterly profit-sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

As our Senior Manager, Digital Workplace &Enablement, you will lead the modernization of Parts Town’s digital workplace, with a focus on Microsoft 365 tenant convergence, Copilot adoption and training, and personal workflow automation.

This role will sit within the Technology Office, ensuring Copilot, automation, and workplace tools are treated as products with measurable business outcomes, while maintaining a dotted-line partnership to Global Infra & Services for platform administration, security, and compliance.

By balancing technical platform ownership with business-focused evangelism and adoption, you will lead and simplify collaboration across divisions, embed AI-driven productivity tools from 365, and unlock capacity for team members productivity & innovation across all Divisions of Parts Town.

A Typical Day

Microsoft 365 Tenant Convergence & Governance

• Lead the strategic convergence of multiple Microsoft 365 tenants into a unified, seamless user experience across divisions.
• Partner with Infra & Security to align identity, access, compliance, and DR standards during migration.
• Establish governance guardrails balancing enterprise standards with divisional flexibility.
• Oversee lifecycle management of M365 tools (Teams, SharePoint, Exchange, OneDrive, Power Platform).

Copilot Product Ownership & Evangelism

• Act as product owner for Microsoft Copilot, defining roadmap, use cases, and adoption strategies.
• Partner with divisional technology leaders to embed Copilot into workflows across Commercial, Supply Chain, and ERP functions.
• Serve as evangelist and change agent, demonstrating how Copilot drives efficiency, customer outcomes, and decision-making.
• Define KPIs and dashboards to measure adoption, value creation, and productivity impact.

Automation & Workflow Optimization

• Build environment to enable and scale personal and lightweight automation / AI solutions using Copilot Studio, Agents, Power Automate, Power Apps, and AI-driven integrations to drive productivity.
• Identify high-value opportunities to eliminate manual work and streamline processes across divisions and liase with AI Council for submission when outside purview of 365 capabilities.
• Ensure automation aligns with governance, compliance, and enterprise integration frameworks.

Change Management & Adoption

• Partner with divisional business technology leaders to drive end-user adoption and change readiness.

• Deliver training, communication, and best practices to accelerate adoption of new tools.

• Become a custodian and proactive voice in the building of a citizen developers community to foster collaboration and learning.

• Create a feedback loop with Divisional leaders to continuously refine digital workplace solutions.

Team Leadership

• Lead a small team (2–3 specialists) focused on M365 administration, tenant convergence execution, and automation across Divisions

• Provide hands-on support and mentorship in product management, automation, and adoption.

• Build external partnerships with Microsoft and key vendors to maximize platform value.

To Land This Opportunity

• You have 5–7 years of experience in M365 administration, digital workplace platforms, or IT product ownership.
• You are a Guru of M365 tenant migration/convergence projects and identity/access management.
• You are expert with Power Platform, workflow automation, and AI enablement – you roll off the sleeves and keep your hands on!
• You have a strong product mindset with a track record of driving adoption, change management, and business productivity outcomes – challenges don’t define you, but shape!
• You have outstanding cross-division stakeholder engagement and communication skills.
• You’re an all-star communicator and are proficient in English (both written and verbal)
• You have a quality, high-speed internet connection at home.

About Your Future Team

Our IT team’s favorite pastimes include corny jokes, bowling, pool, and good pizza. They like vehicles that go really fast, Harry Potter, and coffee…a lot (they’ll hear you out on whether Dunkin or Starbucks gets your vote).

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $114,326.70 – 160,864.39salary which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish