Floor Manager
Established by Billy Lawless in 2007, Gage Hospitality Group was founded with the mission of providing a rustic, yet refined dining experience served with genuine hospitality. Each restaurant offers an individual personality with a chef-driven menu, curated beverage program and superior guest service. Since inception, the venues, chefs and food and beverage menus have continually received critical acclaim and recognition for their commitment to creativity, quality and service.
Gage Hospitality Group is currently seeking a fun and passionate Floor Manager to join The Gage and Acanto Restaurant & Wine Bar both located on Michigan Avenue, steps from Millennium Park. This individual will be responsible for ensuring the restaurants' high productivity, quality, and customer service standards are maintained. What Makes Us Great:- Competitive Pay
- Health Benefits after 30 days ($350 towards your monthly Medical premium, Dental & Vision 100% paid)
- 401(k) Program after 90 days (Company Match)
- Paid Time Off (PTO)
- Paid Sick and Safe Leave
- Dining Discounts at all GHG Restaurants
- Career Advancement Opportunities
- Paid Parking
- Monthly Cell Phone Stipend
Floor Manager Responsibilities:
- Report directly to the General Manager and Director of Operations
- Opening duties include restaurant walk-through to ensure the restaurant is ready for service (assess maintenance needs, temperature control and cleanliness)
- Manage the floor, including touching tables, running food and monitoring the door
- Count, prepare, and secure the bar drawer and bank
- Conduct pre-shift with staff (review menu, daily specials and business volume)
- Coordinate staff schedules and training to meet the needs of the restaurant
- Audit daily employee punch times, ensure FOH staff adheres to time keeping procedures
- Closing duties include, writing daily recaps, reconcile bank, complete restaurant walk-through
- Assist BOH Management in the supervision of the BOH staff
- Communicate cordially, effectively and clearly with all employees, managers and guests
What Makes You Great:
- You are a proven leader with a documented track record in restaurant management
- You are hardworking and committed to excellence in every facet of restaurant management
- You are a customer-service oriented professional with a passion for hospitality
- You enjoy building, motivating and managing a team
- You exude a positive and enthusiastic attitude
- You thrive in fast-paced, demanding environment
Required Education, Experience and Documentation:
- City of Chicago Food Service Manager Certificate
- High school diploma or GED
- 3+ years experience in hospitality industry
- 1+ years management experience
- Ability to fluently speak, write, and read the English language
Gage Hospitality Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Gage Hospitality Group will provide reasonable accommodations for qualified individuals with disabilities.
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