Sr Manager, Tech Platform Management

Job Description:

Company Description:

McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.?

McDonald's Global Technology is here to power tomorrow's feel-good moments.??

That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.?Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant.?We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.??

Check out the McDonald's ?Global Technology Technical Blog ( ?to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.?

Department Overview

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers.

The Cloud Platform Sr. Manager role is part of the Edge ecosystem team in Global Technology Infrastructure & Operations. The role reports to the Director, Edge Solution Delivery and is responsible for supporting and maturing the Edge Platform in support of the overall Edge Solution Delivery technical vision and strategy within the Edge program ensuring alignment with other peripheral engineering initiatives with business objectives.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Accountabilities & Responsibilities

• Own and manage a strategically important technology product or suite of products with significant business impact, including defining the product vision and engineering roadmap.

• Drive the Edge product roadmap in collaboration with Google and internal engineering teams.

• Guide and influence engineering teams, fostering innovation and disruption in strategically important domains.

• Oversee Edge platform engineering, including tools, processes, and operational support.

• Lead automation initiatives for infrastructure provisioning, configuration management, and deployment pipelines using modern DevOps tools (e.g., Terraform, Ansible, Jenkins).

• Champion Infrastructure as Code (IaC) principles, CI/CD pipelines, and containerization technologies (Docker, Kubernetes).

• Collaborate cross-functionally to streamline workflows and improve the software release lifecycle.

• Ensure modularity, observability, and maintainability while delivering scalable Edge platform solutions.

• Lead technical implementation and pilot deployments, ensuring alignment with project requirements.

• Oversee project planning and delivery within scope, budget, and timeline constraints.

• Define and enforce engineering standards for resilience, scalability, and performance.

• Maintain a strategic focus with hands-on leadership where appropriate.

• Partner with business leaders and architects to assess long-term viability of systems/products from both business and technology perspectives.

• Identify core problems and opportunities, driving solutions that impact multiple teams and markets.

• Remove bottlenecks and enable autonomy, encouraging proactive identification of gaps and opportunities.

• Coach and mentor team members, including engineers and technical product managers, to refine capabilities and close skill gaps.

• Accountable for career progression and development of the engineering team, including managing the yearly performance cycle (goal setting, feedback, evaluations).

• Own "Deployment Assets" and "Shared Infrastructure" capabilities within the Edge platform engineering function.

Qualifications

Experience

• Bachelor's degree in Computer Science or related field, or equivalent experience

• 10+ years of technical product management or relevant experience with a bachelor's degree or 8+ years relevant experience with a master's degree.

• Experience leading technical teams that manage a strategically important product and/or a suite of products.

• Experience managing platform teams with maturing engineering talent

• Experience in influencing senior executives (VPs, SVP, CxO) and setting expectations for major cross-functional initiatives.

Basic Qualifications

• Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.

• Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, develop project arguments, and measure success.

• Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data, and industry trends.

• Excellent presentation and writing skills, with the ability to translate theory into practical application.

• Understand customer centricity and lead products with that approach.

• Naturally exude team building, motivating, and conflict-resolving qualities.

• Associate level certifications for GCP, AWS, or Azure (or willingness to achieve certification)

Preferred Qualifications

• Product Integration experience.

• Experience leading Platform engineering teams for large, international, organizations.

• Professional level certification for GCP, AWS, or Azure

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.?

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: 2628