Business Analyst

Job Description

RSM is seeking a Business Analyst to support an Agile delivery team focused on Microsoft Dynamics 365 customizations. This individual will serve as a key liaison between business stakeholders and development teams, ensuring requirements are clearly defined, documented, and successfully delivered.

Key Responsibilities

Act as the primary liaison between business stakeholders and development teams

Gather, analyze, and document business and functional requirements

Write detailed user stories and own them through the full lifecycle

Participate in backlog refinement and sprint planning sessions

Support Agile delivery processes, operating within 2-week sprint cycles

Track and manage work items using Azure DevOps (ADO)

Facilitate clear communication across stakeholders and delivery teams

Identify, communicate, and help resolve blockers proactively

Present updates, findings, and recommendations to stakeholders

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

3-4 years of experience as a Business Analyst

Hands-on experience working in Agile environments

Strong experience writing and managing user stories

Knowledge of MS Dynamics 365

Azure DevOps (ADO)

Proven ability to collaborate with both technical and non-technical teams

Experience with stakeholder management and communication

Strong presentation skills

Ability to take ownership and drive work forward independently

Team-oriented with a proactive and solution-focused mindset Experience with User Acceptance Testing (UAT)

Exposure to SAFe (Scaled Agile Framework)