Sales Development Representative

About InfoTrack

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.

As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.

About the role

As a Sales Development Representative, you play a key role in driving growth by identifying and generating new business opportunities through a mix of inbound and outbound outreach. You thrive under pressure, think creatively, and bring a natural ease to conversations—turning cold calls into meaningful connections. You're highly self-motivated, quick to understand a prospect's unique needs, and skilled at tailoring your approach to make every interaction relevant and impactful.

This is a hybrid role based out of our office in Chicago 3 days a week.

Responsibilities

• Respond, engage, and qualify inbound leads and inquiries
• Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
• Anticipate needs by studying services and conducting market research to identify new leads
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence
• Effectively partner and work across the InfoTrack teams, including marketing and customer success
• Work closely with the product and marketing teams to develop account intelligence, relationship maps, and use case opportunities
• Schedule online demos for the Account Executive (AE) team
• Act as the subject matter expert on the InfoTrack product

Requirements

• 1+ years of corporate experience, which may include internships or customer service positions (previous experience in software sales is a bonus but not required)
• Prior experience using Salesforce or similar CRM software is a plus
• Prior familiarity with the legal services industry is a plus
• Eager to continue or begin a career in software sales
• Excellent communication ability. You need to be able to write well, be clear and persuasive on the phone, and be comfortable delivering presentations over video conference tools such as Zoom.
• Computer savvy-we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You must know how to use Word, PowerPoint, and Excel.

Compensation

The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.

$41,000 - $52,000 base pay + $40,000 commission target

Benefits

What Sets InfoTrack apart
At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need.

Our benefits guide, located here , illustrates what we offer full-time employees and a sneak preview is below

• 401(k) Match
• Medical, Dental, & Vision Insurance
• Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
• 20 Days of Paid Time Off (PTO)
• 11 Paid Holidays
• “Be Me Time” off for mental health, re-charging, volunteering
• Matching Gift Program

Our Commitment

We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.

InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.