Remote Travel Assistance Coordinator

Live the Dash Travel
Chicago, IL

Position Description

We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.

Key Responsibilities

  • Respond to client inquiries via email, phone, and messaging systems

  • Process itinerary changes, cancellations, and special travel accommodations

  • Provide accurate guidance on travel requirements and agency policies

  • Conduct proactive check-ins with clients ahead of travel dates

  • Efficiently manage and resolve customer concerns with professionalism

Ideal Candidate Profile

  • Customer-first mindset with strong communication skills

  • Experience in customer support, hospitality, or tourism preferred

  • Reliable, organized, and capable of multitasking

  • Comfortable navigating online systems and digital booking tools

  • Passionate about travel and delivering excellent service

Perks & Advantages

  • Work-from-home flexibility

  • Flexible hours

  • Training and mentorship

  • Growth opportunities within a growing travel company

  • Access to industry discounts and travel benefits

  • Positive and team-oriented culture

Posted 2026-02-25

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