EDI Analyst

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ( around the globe, chances are, we have something special for you.

Overview

The EDI Analyst is responsible for supporting, maintaining, and enhancing Electronic Data Interchange (EDI) systems and integrations across the enterprise. This role requires strong technical EDI knowledge, hands-on experience with JD Edwards EDI tables, and the ability to manage EDI projects, incidents, and requests through ServiceNow. The analyst will collaborate closely with internal stakeholders, external trading partners, and a third-party EDI provider to ensure reliable, compliant, and scalable EDI operations.

Key Responsibilities

• Manage EDI implementations, enhancements, and change requests from initiation through completion, using structured project management methodologies.

• Gather, document, and validate detailed business and technical requirements for EDI integrations and changes.

• Support JD Edwards EnterpriseOne 9.2 EDI tables, ensuring accurate data flow between business applications and trading partners.

• Serve as the primary liaison between business users, IT teams, trading partners, and the company's third-party EDI service provider.

• Monitor, troubleshoot, and resolve EDI incidents related to data, mappings, translations, and communications.

• Manage EDI-related incidents, problems, and service requests through ServiceNow, ensuring timely resolution and clear communication.

• Analyze root causes of recurring EDI issues and recommend process, system, or data improvements.

• Support EDI activities related to large-scale initiatives such as acquisitions, divestitures, system upgrades, and site migrations.

• Proactively identify risks, gaps, or inefficiencies in EDI processes and recommend corrective actions.

Required Qualifications

• 3-5 years of experience as an EDI Analyst or Specialist in an IT, manufacturing, or supply chain environment.

• Strong working knowledge of EDI standards, including ANSI X12 and EDIFACT.

• Hands-on experience with JD Edwards EnterpriseOne EDI tables and transaction processing.

• Experience managing EDI projects using Waterfall or similar structured project management methodologies.

• Proven experience handling EDI incidents, service requests, and change management through ServiceNow.

• Experience working with EDI service providers such as SPS Commerce, True Commerce, Open Text or similar platforms.

• Strong business analysis skills including requirements gathering, documentation, and stakeholder facilitation.

• Ability to manage multiple priorities, projects, and timelines in a fast-paced environment.

• Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences.

Preferred Skills

• Experience with Oracle Data Integrator (ODI).

• Experience supporting EDI integrations across multiple business units.

• Familiarity with ITIL-based service management practices.

• Experience supporting M&A-related EDI integrations.

What Success Looks Like

• EDI transactions are processed accurately, reliably, and on time with minimal errors or rework.

• EDI incidents and service requests are resolved within defined SLAs using ServiceNow, with clear communication to stakeholders.

• JD Edwards EDI integrations are stable, well-documented, and scalable to support business growth.

• EDI projects are delivered on time, within scope, and aligned with business requirements.

• Strong relationships are established with internal stakeholders, trading partners, and EDI vendors.

• Continuous improvements are implemented to reduce manual effort, errors, and operational risk within EDI processes.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

The compensation range for this position is $69,200.00 - $103,800.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page:

IDEX is an Equal Opportunity Employer . IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

This posting is for an existing vacancy.

Artificial intelligence is not used to screen, assess or select applicants.

Job Family: Information Technology

Business Unit: Corporate