Salesforce Developer Specialist (Information Services Specialist II, Opt. A)

Job Requisition ID: 49875 
Posting Date: 09/16/2025

Closing Date: 09/29/2025
​Agency:  Department of Innovation and Technology
Class Title:  INFORMATION SERV SPECIALIST II - 21162 
Skill Option:  Application Services - Information Technology 
Bilingual Option: None
Salary: Anticipated starting salary: $6,242 monthly; Full range: $6,242-$9,021 monthly
Job Type: Salaried
Category:  Full Time 
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC063
Merit Comp Code: None

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Salesforce Developer Specialist. In this role, you will perform professional work of an intermediate level of difficulty in Salesforce System Development; support business and operational enhancements for the Salesforce unit and serve as a project team member performing assigned work of an intermediate level. In addition, you will prepare and maintain written documentation for assigned tasks and keep abreast of new developments in the information technology field by continuing education through meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link:

Essential Functions

• Under general supervision, serves as a Salesforce Developer Specialist for the Department of Innovation and Technology (DoIT)performing professional work of an intermediate level of difficulty in Salesforce System Development.
• Supports business and operational enhancements for the Salesforce unit.
• Serves as a project team member performing assigned work of an intermediate level.
• Prepares and maintains written documentation for assigned tasks.
• Keeps abreast of new developments in the information technology field by continuing education through meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of two (2) years of college with course work in computer science or directly related fields.
• Requires one (1) year of related Information Technology experience.

Specialized Skills

• One (1) year of current professional experience in supporting, maintaining, and assisting in the development and customization of applications on a Salesforce enterprise platform according to Salesforce best practices, methods, and procedures.
• One (1) year of current professional experience in troubleshooting, diagnosing, debugging, and resolving technical issues within Salesforce applications ensuring optimal system performance and user functionality.
• One (1) year of current professional experience using multiple software engineering tools and languages, including HTML5, XML, CSS, JavaScript, jQuery, Apex, Eclipse, SOQL, SOSL, Lightning web components, Visualforce, web services and integration (SOAP/REST API and Apex Web Services), Version Control (i.e. git), and SF-DX; to design, develop, and optimize scalable solutions within an enterprise Salesforce platform.

Preferred Qualifications

• One (1) year of current professional experience in supporting, maintaining, and assisting in the development and customization of applications on a Salesforce enterprise platform according to Salesforce best practices, methods and procedures.
• One (1) year of current professional experience in troubleshooting, diagnosing, debugging, and resolving technical issues within Salesforce applications ensuring optimal system performance and user functionality.
• One (1) year of current professional experience using multiple software engineering tools and languages, including HTML5, XML, CSS, JavaScript, jQuery, Apex, Eclipse, SOQL, SOSL, Lightning web components, Visualforce, web services and integration (SOAP/REST API and Apex Web Services), Version Control (i.e. git), and SF-DX, to design, develop, and optimize scalable solutions within an enterprise Salesforce platform.
• Working knowledge of data management, data migration, and data integration within Salesforce orgs, ensuring accurate, secure, and efficient data handling across systems.
• Elementary understanding of agile System Development Life Cycle (SDLC) methodologies such as Scrum/Kanban and their application within Salesforce enterprise environments.
• Ability to gain and maintain effective working relationships with associates, vendors, clients, and others.
• Developed verbal and written communication skills to present technical information to others with clarity and precision.
• Prefers multiple Salesforce Trailhead training badges.

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check.
• Requires self-disclosure of criminal history.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
• Requires the ability to attend seminars, conferences and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties.
• Requires the ability to work outside of normal business hours to meet deadlines.
• Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
• Requires the ability to travel in performance of duties.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

  Work Hours: 8:30am-5:00pm, Monday-Friday
Work Location: 555 W Monroe St, Chicago, Illinois, 60661
Agency Contact: Elizabeth Bridges
Email: [email protected]
Posting Group: Science, Technology, Engineering & Mathematics

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]