Managing director housing
Specifically, near term mandates for the business include:
- Combine the team of Relationship Managers and Portfolio Managers for affordable housing lending team under one supervisory group of 14 FTE
- Management and oversight of BMO’s New Markets Tax Credits legal subsidiary and annual allocation
- Leads the structuring of high-value, complex deals, and credit approvals, ensuring alignment with client needs.
- Manages high-value client portfolios, driving cross-selling, retention, and profitability.
- Drives efforts to identify new business opportunities, acquire clients, penetrate markets, and expand the client base by leveraging market insights, competitor analysis, and cross-selling initiatives.
- Leads market coverage strategies to expand portfolios, identify opportunities, and align with business goals including originate to distribute opportunities.
- Represents bank at industry forums and conferences, leveraging insights on trends, competition, and emerging products to drive strategic decision-making.
- Advises in various committees and task forces, providing strategic insights and guidance to drive key initiatives.
- Streamlines operational processes, identifying areas for improvement and implementing best practices.
- Develops communication strategies to influence stakeholders and support organizational change.
- Oversees resource allocation for the team, ensuring effective use of personnel and budgets to meet organizational goals, enhance team performance, and drive client satisfaction.
- Builds and maintains strong long-term relationships with the bank’s high-value and strategic clients, providing strategic advice on financial solutions and ensuring exceptional service and partnership.
- Structures deals, secures credit approvals, negotiates high-value transactions, and identifies opportunities for cross-selling.
- Analyzes market trends, client industry developments, and competitive positioning to inform client solution strategies and optimize client satisfaction.
- Works closely with internal teams and stakeholders to define products, solutions and strategies that best fit clients’ needs.
- Considers and identifies opportunities for “originate to distribute” and ensures optimal ROE monitoring.
- Ensures adherence to regulatory requirements, internal controls, and compliance policies in all aspects of relationship management, mitigating risk and maintaining service standards.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviors in all that they do.
- Ensures alignment between values and behavior that fosters diversity and inclusion.
- Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Acts as an escalation point for complex client issues, using strategic problem-solving to resolve conflicts and maintaining strong client relationships.
- Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
- Influences how teams/groups work together.
- Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
- Communicates abstract concepts in simple terms.
- Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
- Anticipates trends and responds by implementing appropriate changes.
- Broader work or accountabilities may be assigned as needed. Qualifications:
- 10+ years of relevant experience in Relationship Management, Account Management or Portfolio Management in a corporate or similar segmented banking environment with sales metrics is preferred.
- Bachelor’s degree required, Master’s degree preferred, CPA certification preferred; Business Administration, Finance and Accounting preferred. Any other related discipline or commensurate work experience considered.
- Seasoned expert with extensive industry knowledge.
- Technical leader viewed as a thought leader for innovation.
- Product Knowledge
- Regulatory Compliance
- Structuring Deals
- Portfolio Management
- Credit Risk Assessment
- Project Management
- Change Management
- Customer Service
- Stakeholder Management
- Negotiation
- Customer Relationship Building
- People Management
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