Regent Center Customer Service Attendant

Job Description

Job Description

Regent Center Customer Service Attendant

Position Type : Part-Time Non-Exempt

Starting Wage Range : $15.00 - $18.75 / hourly DOQ

Full Wage Range : $15.00 - $22.50

Benefits : District Discounts, Flexible hours

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Summary

The Regent Center Customer Service Attendant is responsible for overseeing and providing a smooth program execution. Responsible for performing a variety of duties at the Regent Center including answering phones, processing registration forms, and meeting customer needs. Hours will vary including days, nights, weekends, and holidays.

Qualifications - Education, Experience and Training

High school diploma or GED. General office experience that includes customer service experience, organizational skills, and computer skills is required. Continuously maintain familiarity with District programs, events, rentals. CPR, First Aid, and AED Certification required and if not certified, must become certified.

Duties and Responsibilities

Essential Functions

• Assist with the operations of the Regent Center including in the absence of the Recreation General Programs Supervisor.
• Open and/or close the Regent Center as needed.
• Perform computer registration processing including data entry.
• Relay registration, program, and lending closet information in person and via telephone.
• Process program registrations and Regent Center memberships.
• Reconcile payments at closing.
• Maintain accurate participation statistics for monthly board reports.
• Notify participants of class cancellations and schedule changes.
• Assist with the execution of programs, trips, and special events offered at the Regent Center.
• Follow all established safety rules and regulations.
• Performs other related duties, as assigned.