Coordinator application training

LivCor, a Blackstone portfolio company, is a real estate asset management business specializing in multi-family housing. Formed in 2013 and headquartered in Chicago, LivCor is currently responsible for a portfolio of over 400 Class A and B properties comprising more than 150,000 units in markets across the United States.

Our business is focused on making real estate more valuable. But for us, it’s more than that. It’s people first, community always. It’s a life-filled career, not just a career-filled life. It’s doing good work, with good humans, and making a difference. It’s excellence in all its forms. Ultimately, we create great places to work, live, and grow. We do that by focusing on leaving people – and places – better than we found them.

Whew! Still with us? Cool. Let’s talk about where you’d fit in:

Only Read Further If You Are

• Kind
• Humble
• Honest
• Relentless
• Smart with Heart
  
  

You Should Be

• Authentic. You do you. Together, we’ll do something amazing.
• A passionate person with a love for real estate and investing; and believes that helping others win is a noble cause, essential to our success.
• An excellent team player who enjoys working with others and has strong interpersonal skills.
• Highly motivated, energetic, and organized
  
  

Do you love digging into applications to understand what they are and how you and the business can benefit from them? Do you love seeing the light-snap in people’s eyes when you are teaching them something and they “get it”? Are patience and persistence woven into the fabric of your DNA? If the answer is “Yes”, you are in the right place. At LivCor you will interact with different groups and individuals every day, they will rely on you to show them how to navigate cutting-edge technology. The Coordinator, Application & Training will troubleshoot issues and provide user training to ensure smooth operation of enterprise software solutions. This position plays a key role in ensuring that the applications support the company’s operational and strategic goals while minimizing downtime and improving efficiency.

What You Will Do

• Use research and other data to identify and anticipate training needs for an organization
• Utilize a variety of training methodologies
• Facilitate training for groups and/or individuals for enterprise applications
• Engage in conversations with technical resources and end-users to develop training material
• Collaborate with business units to understand, assess, and develop solutions to meet training needs
• Analyze and evaluate feedback to tailor training content to better align with the needs of the end user and meet organizational objectives
• Help to develop methods to meet or exceed user adoption goals
• Gain a thorough understanding of enterprise applications to provide more effective training for both internal teams and third-party partners
• Establish and maintain relationships with vendors to serve as an escalation point when necessary
• Proactively identify and monitor risks associated with new projects, and ensure awareness for project stakeholders
• Conduct a thorough analysis of applications to ensure they are being utilized effectively and provide training as needed
• Update training material and document applications and processes as needed
  
  

What You Should Have

• 1+ years of experience in technical training, instructional design, or related role
• Experience with managing projects
• Experience in creating course materials, presentations, quick reference guides, technical documentation, and building training courses using course authoring software
• Familiarity with learning management systems (LMS)
• Ability to transfer the meaning from subject matter experts and stakeholders into effective training materials
• Strong communication skills, with the ability to initiate and drive projects proactively and accurately
• Disciplined, flexible, and autonomous work habits; we don't micromanage
• An overwhelming desire to see others succeed
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, senior management, external parties
• Forward looking thinker, who actively seeks opportunities and proposes solutions
• Strong customer service orientation and experience in user support
• High energy with initiative and “we” mentality
• Heart with Smart
• Multifamily experience and familiarity with adult learning principles a plus
  
  

What We Offer

We know that if we take care of our team everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.

Our culture and values matter to us. A lot. We’re definitely not serious but we take this stuff seriously, if you get what we mean. We want a place that is an ego-free zone. A place where good people do good things together. It shouldn’t be rocket science in workplaces, but for some reason it still is? We’re absolutely determined to be different, and we think we’re doing a pretty good job at it. We have a CEO who will encourage you to tell him when he is wrong. In fact, he needs people to – we all do. Supportive challenge is good, it’s how we get better. We like getting better. We also love diversity, of all kinds. We need people who look, sound, speak, love, and exist differently from one another. This isn’t at the end of this paragraph because it’s an afterthought. It’s SO important to us we want it to stand out.

Right. On to the technical stuff that we know matters to you. We offer competitive pay and benefits that are commensurate with the market and relevant experience.

If any of this sounds interesting, then maybe we are a fit. Life is too short to work with people you don’t like. So, whatever you do, don’t make that mistake.

The LivCorian Values

• Be you. Be Real. Be Open. You do you. Together, we will do something amazing.
• Care, Always. We don’t want to let anyone down.
• Courageously Curious. We love to learn, even when it hurts.
• Help Others Win, Be A Good Neighbor. This is about ‘We, not Me.’
• Relentless Hustle, Heart & Humility. Work hard. Be Kind. Make Better.
  
  

LivCor is proud to be a US EPA ENERGY STAR® Partner

Base Compensation Range

$70,000.00 To $90,000.00 Annually. This represents the presently-anticipated low and high end of the Company’s base compensation range for this position. Actual base compensation range may vary based on various factors, including but not limited to location and experience.

Total Direct Compensation : This job is also eligible for discretionary bonus and incentive compensation on an annual basis.

Benefits : The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO).

The additional total direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

Please review the job applicant privacy notice here.

EEO Statement

LivCor is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email [email protected]