Organizational Change Manager
Job Description
You are an ideal candidate if you are highly organized, have a solid track record of successfully leading change management plans of global, complex programs, have strong communication skills, can work across multiple time zones and excel in a fast-paced environment with rapid change.
They will collaborate with Change Management Partner, Project Managers, and onshore Kraft Heinz enterprise Change Management team to oversee the development and delivery of quality transformation change initiatives. Provide delivery support (i.e., leading training, communication build) to execute approved OCM Change Plans through adoption.
· Manage change across multiple concurrent initiatives, integrate Change Management into Agile and waterfall lifecycles, partner with Project Management on plans/timelines, report to the GBS Global Change Management Partner to provide regular status and escalate risks/issues.
· Apply the Kraft Heinz Change Management Methodology (Make it REAL, Make it WORK, Make it LAST) to build and execute comprehensive plans (including targeted communications)
· Collaborate with Internal Communications to use the right channels, branding, and timing.
· Drive stakeholder readiness by identifying change impacts and building a robust stakeholder analysis. Design audience-specific training strategy, manage training development, logistics, and delivery (as required).
· Measure and improve outcomes by conducting readiness assessments and post-go-live surveys to gauge sentiment/commitment. Adjust plans based on insights, lessons learned, and opportunities for continuous improvement options.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
Experience with enterprise/global Organizational Change Management (4+ Years) applying established methodologies and tools in corporate settings. Change Management education/certification preferred (e.g., Prosci/ACMP/APMG).
· Impeccable verbal/written communication skills, strong presentation and interpersonal skills, able to build strong relationships, and work effectively across all levels.
· Familiarity with project life cycle phases, excellent organization and attention to detail, able to manage multiple complex change efforts simultaneously and meet deadlines.
· Exceptional problem-solving and critical-thinking skills, ability to address complex problems, develop solutions, and create high-quality executive-ready presentations. Leverage feedback, insights, and data to optimize user sentiments to address adoption.
· Solution-oriented, comfortable with ambiguity, and quick to adjust with a strong sense of urgency in fast-paced, rapidly changing environments.
· An outcome-focused team player who removes barriers, collaborates effectively, and brings energy and enthusiasm to motivate and engage others.
· Proficient with MS Excel, Word, PowerPoint, SharePoint, and Outlook.
· Experience in applying Change Management in Food & Beverage and/or Global Business Services environments is a plus.
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