Director of lead generation
100% ON-SITE POSITION - NO REMOTE
One of Americas Largest manufacturer of remolding products has a top opportunity for a Director of Lead Generation, including call center oversight. Our manufacturing footprint has one of the top growing dealer networks in North America. Due to heavy demand from our national 1000+ dealer network, our call center lead generation development is a must. We are currently operating a 40+ state-in-house call center, and we are looking for the right driver to take our already proven system to the next phase of our growth. If you are looking for the ultimate opportunity to build a dynasty and be well compensated, then this is the opportunity for you. If interested in a confidential one-on-one conversation, please reach out Chief People Officer, Luis Castillon at 847-682-8102 or send your resume to SUMMARYKey responsibilities include managing budgets, analyzing performance metrics, and developing staff through hiring, training, and coaching. The role requires strong leadership, strategic planning, and a deep understanding of call center technology and metrics. This role will work closely with the Call Center Director, Affiliate Manager and Digital Marketing Manager to track, forecast, and optimize media sources, leads, and call transfers to deliver leads against budgets.
Essential Duties and Responsibilities
- Create Monthly and Annual leads and call transfers forecasts.
- Work with the Affiliate Manager to measure, budget and optimize each media source.
- Work with the Call Center Director to forecast and budget call center transfers and track call conversions.
- Monitor overall lead performance throughout the lead funnel, and optimize the quality and quantity of leads provided to the dealer network.
- Monitor key performance indicators (KPIs) such as call volume, handling time, and customer satisfaction. Analyze call data to identify areas for improvement and implement strategies to enhance quality and productivity.
- Identify and present opportunities to optimize dealer lead campaigns.
- Prepare and present reports on call center performance, objectives, and action plans to senior management.
- 401(k) with company match
- Full benefits package: Medical, Dental, Vision, and Life Insurance
- Paid Time Off and paid holidays
- A collaborative, high-energy team environment with real growth potential
Powered by JazzHR
Recommended Jobs
Material handler-1
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last ce…
Senior Semi-Truck Sales Executive
We are looking for an experienced Senior Semi-Truck Sales Executive to join our team near Rockdale, IL . This role is ideal for a proven sales professional who knows the commercial trucking indus…
Educational technician education technician
Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. This job i…
EMT - Arrow Champaign 24 Hour Shift
Overview The Arrow EMT responds to emergency and non-emergency ambulance requests. Has assigned daily and weekly duties, such as cleaning of ambulances and equipment, to complete during work hours.…
Senior Banker - Randhurst Financial Center
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our…
Laboratory lead
Stuart Hale Company is a manufacturer of food process aids, food grade lubricants, food and cosmetic ingredients in Chicago for over 70 years and as a result of our growth, we are looking to find an…
Group Fitness - Instructor
Job Description Job Description Fitness Trainer - Women’s Fitness Studio Delta Life Fitness (DLF) is looking for an outgoing, passionate, and enthusiastic to lead a group of women through thei…
General Production Worker Position, Start Immediately, 2nd Shift / $18.00/hr. Weekly Pay
General Production Worker - Saint Charles, IL 2nd Shift Available $18/hr Job Description: We are seeking dedicated individuals to operate industrial sewing machines for the manufacture of med…
Team Manager
The Team Manager at Tiffany & Co. in Chicago will lead and support the sales, operations, and security teams to achieve sales targets and elevate the store experience. This role requires a dynamic lea…
Technical lead - it
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world usin…