Learning Consultant

Diversified Services Network, Inc. (DSN) is seeking a full-time Learning Consultant to join our team in Peoria, IL OR Chicago, IL! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!

JOB RESPONSIBILITIES:

• Conduct thorough learning needs analysis to identify performance gaps.
• Translate findings into role-specific learning objectives that support business outcomes.
• Support the design and development of comprehensive curricula targeting specific roles and responsibilities.
• Coordinate input from cross-functional stakeholders to ensure training aligns with dealership priorities.
• Proactively identify and engage Subject Matter Experts to contribute to learning initiatives, ensuring content reflects current practices and expertise.
• Advocate for access to end users and frontline dealer employees to gather actionable feedback that informs learning design and continuous improvement.
• Build partnerships across departments to secure SME participation and facilitate direct learner input throughout the project lifecycle.
• Collaborate with Subject Matter Experts to ensure content accuracy and relevance.
• Work with external vendors and internal teams to develop and implement high-quality training programs.
• Apply adult learning theories and various instructional methods to enhance learner engagement.
• Align learning initiatives with business objectives and measure their impact on performance.
• Convert organizational strategies into practical and scalable training solutions.
• Plan and execute change management strategies for smooth adoption of new learning initiatives.
• Communicate effectively and coordinate projects for timely delivery.
• Conduct quarterly evaluations to keep learning aligned with changing technologies, tools, and goals.
• Eliminate overlapping training content, aligning materials to performance goals.
• Set and manage expectations regarding project scope, funding, and timelines.
• Ensure development timelines, modalities, and deliverables align with user needs and objectives.
• Collaborate on design approaches that support scalability, maintenance, and adoption.
• Evaluate and continuously improve learning effectiveness, adoption, and business impact.
• Leverage feedback, performance data, and field input to refine learning experiences.
• Recommend and test new methods to sustain long-term learning effectiveness.

Requirements

EDUCATION & EXPERIENCE REQUIRED:

• Bachelors Degree AND 5+ Years of experience

REQUIRED SKILLS:

• Learning Management Systems (LMS): Familiarity with platforms such as Workday Learning, or similar for course management, tracking and reporting.
• Graphic Design Tools: Tools to create polished visual assets for training materials.
• Content Management & Collaboration: Familiarity with SharePoint, Microsoft Teams, for document collaboration and version control.
• Data & Analytics Tools: Comfortable using Excel, LMS reporting dashboards, or basic PowerBI/Tableau reports to track engagement and training effectiveness.
• Project Management Platforms: Experience with AzureDevOps (AzDO) to manage project backlogs, sprints, tasks, and cross-function collaboration.
• Proven ability to assess learning needs, develop role-based curriculum, and deliver scalable, business-aligned learning solutions
• Skilled in learning tools (LMS platforms)
• Strong understanding of adult learning principles, content optimization and agile or iterative development cycles
• Experience in working in cross-functional, matrixed environments with subject matter experts (SMEs), product teams and enterprise partners

SOFT SKILLS REQUIRED:

• Adaptability: Comfortable navigating ambiguity, shifting priorities, and evolving stakeholder expectations.
• Strategic Thinking: Understands how learning solutions align with enterprise goals and dealer performance metrics.
• Collaboration: Builds trust and alignment across digital product, vendors, dealer, and enterprise teams.
• Attention to Detail: Catches inconsistencies in content design, or messaging that could confuse learners.
• Communication: Communicates clearly and confidently both visually and verbally to diverse audiences.
• Continuous Learning: Stays current with digital tools, learning trends, and feedback loops for ongoing improvement.

Benefits

BENEFITS:

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more!