Fast Casual Server / Cashier

Job Description

Job Description

We’re hiring people to join our team as FAST CASUAL SERVERS / CASHIERS !

A Few of Our Fast Casual Server / Cashier Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Must be 21 years of age or older to serve alcohol.

Tucked a block away from Chicago's Michigan Avenue in Streeterville, Tallboy Taco offers an assortment of tacos, dips, and fresh salads in a quick, casual environment. With a bright, plant-filled interior and sunshine-filled outdoor patio, Tallboy Taco gives you that California feeling any time of the year. Enjoy house made corn tortillas, rotating taco specials, and refreshing margaritas.

Caring. Creative. Careers.
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Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

FAST CASUAL SERVER / CASHIER JOB DESCRIPTION

The Fast Casual Server / Cashier is responsible for providing efficient, friendly guest service for carryout and in-person guests; processing guests’ payment, ringing food and beverage items for guests, collection of payment; and ensuring all aspects of professional service and guest satisfaction.

Essential Functions

• Provide efficient, friendly guest service to dine-in and carryout guests and follow all steps of service (including but not limited to taking and fulfilling in-person, phone & online orders, packaging to-go orders, refilling beverages, clearing tables) to ensure a positive guest experience
• Accurately process payments and balance all sales/receipts in compliance with restaurant policies and procedures
• Safely and effectively transport food or beverages to a table
• Answer telephones and take orders and messages
• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Maintain proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
• Comply with all safety and sanitation guidelines and procedures
• Answer telephones, take orders, messages
• Sell and accurately account for gift cards and/or merchandise
• Work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Effectively communicate in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively under pressure
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed