Customer Contract Admin Analyst
Roles & Responsibilities
- Handle customer and vendor contract administration, including pricing, rebates, billing, and chargebacks.
- Process vendor invoices and develop/negotiate customer and group purchasing contracts.
- Address pricing and GPO tiering customer requests.
- Create contract summaries and route them through Apttus for new or renewing contracts.
- Submit SalesForce.com cases for analytic requests.
- Assist sales teams in navigating pricing and contract-related needs.
- Support Sales in completing Additional Value Request (AVR) forms for management approval.
- Manage local contract pricing lifecycle, including creation, maintenance, and expiration.
- Assist in the development of business strategies and pricing guidelines as needed.
Experience Required
- Experience in contract administration, pricing, and finance operations.
- Understanding of contract and order processes and systems.
- Ability to run basic reports on network health and resolve basic network issues.
- Prior experience in customer and vendor pricing, rebates, and billing preferred.
Skills & Certifications
- Strong analytical and problem-solving skills.
- Ability to manage contract life cycle processes.
- Detail-oriented with strong organizational skills.
- Proficiency in Apttus, SalesForce.com, and financial reporting tools.
- Ability to work in cross-functional teams.
- Effective communication and collaboration skills.
Eligibilities & qualifications
- College/university graduate or equivalent experience.
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