Recovery Support Specialist- Mobile Crisis Response Team
- Provide compassionate peer support to individuals in mental health crisis situations.
- Respond to crisis calls with their partner and work as a team
- Occasionally work alongside law enforcement and other community agencies
- Collaborate with individuals to develop a personalized recovery plan that ensures safety and comfort.
- Teach and model effective problem-solving techniques, methods for identifying and combating negative self-talk, and approaches to overcoming fears.
- Assist participants in identifying personal strengths, recovery goals, wellness objectives, and barriers, and help determine appropriate interventions.
- Serve as a role model for recovery by demonstrating effective coping techniques, self-help strategies, and self-care practices.
- Participate in relevant trainings, seminars, and meetings to continuously improve peer support practices.
- Collaborate with interdisciplinary teams to assess and respond to high-risk indicators.
- Conduct outreach and assist participants with connecting to community-based resources and services.
- Provide follow-up support to ensure continuity of care and engagement with services.
- Complete all necessary documentation
- Strong empathy, active listening, and communication skills with an ability to build trust and rapport.
- Ability to engage and support individuals with diverse backgrounds and complex needs.
- Skilled in facilitating group discussions and peer-led recovery or support groups.
- Knowledge of community resources and services related to mental health, substance use, and recovery.
- Comfortable using technology to complete documentation, communicate with team members, and access resources.
- Capacity to remain calm and supportive in high-stress or crisis situations.
- Ability to uphold professional boundaries while maintaining a peer-centered approach.
- Non-judgmental mindset and commitment to promoting hope, recovery, and empowerment.
- Public speaking and advocacy skills to promote recovery-oriented services and education.
- Ability to work both independently and collaboratively in a team environment.
- Ability to operate a motor vehicle.
- Manual dexterity for using computers, phones, tablets, and other business equipment.
- Physical ability to adjust or set up equipment, which may include bending, kneeling, reaching, lifting, or using a stepstool.
- Lived experience as a consumer of mental health or substance use services (required).
- GED or high school diploma (required); additional education a plus.
- CRSS (Certified Recovery Support Specialist) certification or willingness to obtain.
- WRAP (Wellness Recovery Action Plan) certification or willingness to complete training.
- Valid driver’s license and current automobile liability insurance (including uninsured motorist coverage).
- Ability to pass all pre-employment background checks.
- Prior experience working with developmentally disabled individuals (adults and/or children) is a plus.
- Teaching experience and/or experience facilitating peer groups is highly desirable.
- Health, Vision, Dental, and Life insurance
- Educational Assistance
- Paid time off
- Sick time
- Paid Holidays
- Personal Time
- Potential Year-End Bonus
- Financial Assistance Program (Cookie Jar)
- Employee Referral Program (Bounty Bucks)
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