Presales Solution Consultant - Field Service Management

Job Description

Job Description

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

As a Presales Solutions Consultant on the Field Service team, you will be expected to work alongside the Sales teams and the Business Architects to understand prospect and customer business and functional objectives, along with the “As-is” and “To-be” state of the organization in order to provide a functional product solution and demonstrate it back where required.

Through the support of the Industry specialists and Business Value Engineering you will enable the customer first approach of IFS ensuring the understanding and delivery of the value and technical solution customers expect. Presales Consultants are responsible for leading workshop and discovery engagements with clients, understanding the business process and value drivers and translating this into customer facing presentations to support the IFS sales effort.

• Participate in internal and customer/prospect facing product presentations and demonstrations.
• Facilitate and document prospect and customer discovery sessions to uncover business processes and functional requirements.
• Provide answers to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
• Support with technical qualification of sales opportunities.
• Gain the knowledge of specific IFS products and services.
• Support and build custom demonstrations aligned with customers’/prospect key business initiatives.
• Ensure the successful delivery of Proof of Value tied to the customers’ success criteria and business initiatives.
• Translate technical and business requirements into a customer focused value-centric solution.
• Work within teams with the ability to adopt a leadership role where necessary
• Maintain a high degree of knowledge of all products and services including roadmaps and regular liaison with Product Management.
• Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks of large and complex customer requirements – involving senior management where needed
• Work with Enterprise level prospects and clients and be prepared to question them to cover a complete architecture, including integration of IFS into a wider environment
• Understand and demonstrate the key metrics, KPI’s and business drivers for the IFS Industries.
• Working with the sales organization to address technical needs for the customers
• Maintain knowledge of and follow the IFS Customer Engagement processes
• Ensure discipline of excellence and passion to every customer engagement
• Support at external and internal customer facing events
• Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedback.

Skills, Knowledge & Behaviors:

• 5 years experience in selling cloud enterprise software, preferably in Field Service Management.
• Strong business and application software knowledge preferred
• Excellent presentation and communication skills and ability to convey complex ideas with simplicity.
• A successful background in pre-sales consulting utilizing sales methodologies, such as Solution Selling, Value Engineering, or Target Account Selling, is preferred.
• A strong self-starter initiative and drive with a strong attention to detail and creativity.
• Ability to work with a team to solve customer’s business opportunities and contribute to a positive work environment.
• BA/BS in a Business or related discipline or equivalent experience.

What We’re Offering

• Salary Range: List $130,000 to $160,000 annually + bonus
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: -at-ifs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer