Operations Assistant

About the Company
Provider of urgent and primary care centers for individuals in the Midwest, focused on an affordable approach to delivering urgent and primary care services. The Company’s primary objective is to provide a quality, convenient, and affordable healthcare option, with a commitment to offering a more personal care experience.

Job Summary
Midwest Express Clinic is seeking a dependable and hands-on Operations Assistant to join our growing team. This entry-level position plays a vital role in supporting day-to-day operational needs across our network of clinics. The ideal candidate is highly adaptable, detail-oriented, and thrives in a fast-paced, field-based environment. The candidate for this role must be located in the Chicagoland market and will travel on a daily basis between the Company’s clinic locations throughout Southern Illinois and Western Indiana.

Responsibilities :

• Travel to MEC clinic sites to provide on-the-ground operational support
• Conduct general clinic audits to assess needs related to inventory, facilities, compliance, and workflow efficiency
• Assist in opening new clinic locations, helping with setup, organization, and coordination with leadership
• Collaborate with clinic managers and operations leads on various projects, including cost containment, process improvement, and team support
• Help troubleshoot issues onsite and escalate concerns when needed
• Maintain accurate records, document findings, and support follow-ups for ongoing operational projects
• Take ownership of tasks assigned by the operations team that may vary week-to-week based on current priorities

What We’re Looking For :

• Strong attention to detail, follow-through, and willingness to take initiative
• Ability to build rapport with clinic staff and leadership while maintaining professionalism
• Reliable, organized, and comfortable working independently in the field
• Capable of physical tasks including lifting, organizing, and moving supplies or equipment
• Proficiency in using tools such as Microsoft Excel, SharePoint, Slack, and Monday.com is a plus
• Flexibility to shift focus quickly as new priorities emerge

This Role Is For You If :

• You’re looking for an entry point into healthcare operations with real impact
• You enjoy a role that keeps you moving and involved across multiple clinic functions
• You’re a self-starter who thrives in environments where no two days are the same
• You want to grow with a fast-moving healthcare company

Perks :

• Competitive hourly wage and full-time hours
• Generous travel stipend for clinic visits
• Year-end performance bonus
• Opportunities for growth and advancement within MEC

Physical Requirements: This role requires the individual to have the ability to lift, carry, and move items up to 50 pounds, as well as perform physical tasks such as bending, reaching, and standing for extended periods.

This role has an expected hourly rate of $20/hour

Benefits: Midwest Express Clinic is proud to offer our employees a competitive selection of employer sponsored medical, dental, vision, and short term disability plans that meet the diverse needs of our employees and their families. Employees can also opt into a wide range of voluntary benefit plans including, but not limited to pre-tax spending accounts (FSA, HSA, Dependent Care, and Commuter), life insurance, critical illness, and even pet insurance. We offer a company-sponsored 401K plan, with employer match, to help them plan for a financially secure future. We also believe in the importance of work-life balance, with all full-time employees eligible for Wellness or Paid Time Off benefits.