Event operations manager

Event Operations Manager

Location: Remote U.S. or other locations

Department: Professional Community Development

Employment Type: FT

Minimum Experience: Manager/Supervisor

About Us

The mission of the IFS Institute (“IFSI”) is to bring more Self leadership to the world. IFS (Internal Family Systems) is a transformative, evidence-based psychotherapy, based on the view that the mind is naturally multiple and that we all have a core Self that can’t be damaged and that knows how to heal.

The IFS Institute provides training for professionals and organizations globally, an annual conference, a practitioner directory for those looking for IFS trained providers, and a growing number of online courses, books, and other resources.

Our goal is to create learning environments and a community that teach and support the internal welcoming of parts that have been exiled, shamed, or marginalized within our systems so that they may be seen, heard, valued, and ultimately healed. Building and supporting a diverse workforce is foundational to this goal and we are a committed equal opportunity employer.


To learn more about our growing organization, view a few of our introductory IFS videos.

Position Summary

This role reports into the Director, Professional Community Development and will play an integral role in all logistical aspects of event planning to support the growing demand for IFS (Internal Family Systems) Institute’s programs. This role will manage contracts, vendor relationships, and operational logistics. The Event Operations Manager coordinates venue room blocks, monitors attrition to avoid financial risks, and manages food and beverage services. Additionally, they assist in budget management and play a key role in annual event scheduling.

In this role you must successfully be able to lead a team, negotiate contracts and communicate effectively with internal and external stakeholders. The Events Operations Manager has knowledge of venue design, coordinating various locations and great problem-solving skills. This role plays an integral role in orchestrating the seamless execution of events, from intimate gatherings to large-scale conferences.

Key Responsibilities

• Plan and execute all logistical aspects of events, including venue selection, vendor management, and transportation coordination.
• Develop and manage event budgets, ensuring all activities are executed within financial constraints and reporting on event financial performance.
• Design event layouts and floor plans, optimizing space usage and attendee flow to enhance the event experience.
• Implement safety and risk management protocols to ensure the well-being of attendees, staff, and vendors during events.
• Negotiate contracts with venues, suppliers, and contractors to secure the best rates and services for events.
• Oversee the recruitment, training, and management of event staff and volunteers, ensuring they are well-prepared to execute their roles effectively.
• Other duties as assigned.
  

Skills and Attributes

• A history of proposing new ideas and communicating those ideas effectively
• Ability to negotiate effectively while contending with diverse personalities, cultures, and backgrounds
• Strong Microsoft 365 skills, as well as an ability to learn and adapt to new ways of doing things
• A strong attention to detail and high level of accuracy
• Inspiring and motivating teams to produce exceptional work
• Balancing the needs of key stakeholders
  

Role Requirements

• 5-7 years relevant experience
• Bachelor’s degree
• Administrative experience handling complex programming preferred
• 10% travel to source new sites
• Exceptional organizational, time-management, and follow-through skills
• High level of sensitivity with strong interpersonal and customer care skills
• Team player who can work both independently and collaboratively
• Comfortable discussing and implementing DEI initiatives
  
  
  IFS Institute is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.
  
  
  If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email and confirming your request for an accommodation and include the job number, title and location to [email protected]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by our U.S. IFS Institute HR Department who will provide assistance to ensure appropriate consideration in the application or hiring process.
  
  
  Notice to Agency and Search Firm Representatives: IFS Institute is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any IFSI employee by a third-party agency and/or search firm without a valid written & signed search agreement, will become the sole property of IFS Institute. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.