Tax Senior Manager - Indirect Tax - Sales & Use

Location: Anywhere in Country

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Tax - Indirect Tax - Indirect Tax - Sales and Use - Senior Manager

Will you shape the future or will the future shape you?

The opportunity

Handling tax in such a large, sophisticated organization takes more than just a technical understanding of current tax practices. As a Sales and Use Tax Senior Manager, we will look to you to lead engagements on a wide range of tax areas and processes, devising strategic outcomes to some very complex issues. In return, you can expect the support of some of the most engaging colleagues around, as well as plenty of opportunities to progress your career.

As a Senior Manager in Indirect Tax, you will advise on regulatory changes, assess and support compliance and reporting needs for both public and private entities. You'll develop and implement strategies, operating models, and compliance frameworks to manage indirect taxes throughout the tax lifecycle, increasing operational efficiency and ensuring regulatory requirements are met. Key responsibilities include identifying opportunities for tax optimization, credits and refund recovery, and exposure reduction; managing indirect tax strategies, compliance, remediation processes, controversies, and corrective filings; and supporting tax process review and technology transformation to enhance service offerings.

Your key responsibilities

As a Senior Manager, your core purpose is to lead the delivery of complex processes, solutions, and projects, maintaining a strong focus on quality and risk management while navigating operational and organizational dynamics. You'll be accountable for program and project management, resource planning, and engagement economics, and will provide leadership and direction to teams with broad visibility. This role presents the challenge of solving complex problems, driving innovation, and delivering thought leadership in a dynamic environment. You'll learn to manage client relationships, revenue generation, and commercial engagements, while developing deep insight into indirect tax best practices. Regular travel required to meet external client needs.

Key responsibilities include:

• Exercising judgment in selecting methods, techniques, and evaluation criteria for obtaining results.

• Developing solutions to complex problems and recommending changes to policies and procedures.

• Establishing procedures that impact your immediate work area and potentially the broader business function.

• Analyzing an evolving portfolio of complex tax operations to provide meaningful business insights

• Identifying potential opportunities and risks and communicating these to our clients

• Learning and researching current market trends, to maintain your credibility as a trusted advisor

• Developing clear, intelligent plans and approaches to improve our clients' tax activities

• Connecting with our clients about their business operations and building long-lasting relationships to tailor your advice to their specific needs

• Leading a motivated team of professionals, guaranteeing they have the skills, knowledge and opportunities to reach their full potential

• Understanding EY's suite of services to connect our clients with other professionals who can assist in areas beyond sales and use tax.

Skills and attributes for success

To make an impact in this role, you'll need a blend of technical expertise, leadership, and analytical skills. Success is driven by your ability to manage complex projects, build strong client relationships, and drive outcomes in a fast-paced environment.

• Responsible for the effective management and delivery of complex processes, solutions, and projects, with a focus on quality and risk management.

• Provides leadership and direction to teams, achieving performance objectives and driving innovation.

• Applies deep insight and best practices to solve complex problems and deliver thought leadership.

• Exercises judgment in selecting methods and developing solutions to complex challenges.

• Recommends changes to policies and establishes procedures that impact the business function.

To qualify for the role, you must have

• Bachelor's degree required in Accounting, Finance, Business or a related discipline; master's degree preferred.

• CPA license, state bar membership, certification as a member of the Institute for Professionals in Taxation or CMI designation is required

• 8+ years of professional knowledge in a broad range of sales and use tax processes, concepts and tools

• Significant experience managing budgets, people and projects

• A proven record of excellence in a professional services or tax organization

• Technical writing and research experience in a tax context

• The ability to prioritize when working on multiple complex projects

• Strong influencing skills, and the confidence to question existing processes

• Exposure to business development

• Willingness to travel as needed, and working in a balanced hybrid environment

Specialized Skills Required

• Demonstrated expertise in tax legislation and impact assessment.

• Experience with indirect tax refund and recovery review.

• Proficiency in tax planning and optimization.

• Knowledge of audit quality and remediation techniques.

• Ability to drive process improvement and optimization.

• Experience in operating model design and analysis.

• Credit modelling capabilities.

• Strong understanding of data quality and accounting principles and standards.

• Skills in risk mitigation and data analysis and interpretation.

• Familiarity with tax compliance and reporting requirements.

• Ability to use data visualization and storytelling to communicate insights.

• Application and tool analysis proficiency.

• Awareness of sustainability drivers and mega trends.

• Business skills in building and managing relationships, client trust and value, and communicating with impact.

• Emotional agility and hybrid collaboration skills.

• Complex problem-solving and critical thinking abilities.

• Proven track record in driving outcomes and learning agility.

• Commercial acumen and experience leading teams.

• Managing change, negotiation, and influencing skills.

• Sector knowledge and a global mindset.

Ideally, you'll also have

• Experience managing client relationships and leading client engagements.

• Demonstrated ability to manage engagement economics and resource planning.

• Experience collaborating with senior management and providing input on performance evaluations and hiring.

What we look for

We seek top performers who are passionate about delivering exceptional client service, thrive in dynamic environments, and demonstrate strong leadership and analytical skills. The ideal candidate is a strategic thinker, an effective communicator, and a collaborative team leader who embraces innovation and continuous learning.

Are you ready to shape your future with confidence? Apply today.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,000 to $308,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $162,100 to $350,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

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