Unit Asst/Medical Assistant

Carle Health
Normal, IL

Overview

The Unit Sec/Med Asst provides basic, quality patient focused care in clinical setting under the direction and supervision of the Registered Nurse (RN) in accordance with the standards of practice within guidelines of corresponding state regulations. Performs patient care, clerical and operational coordination for the department. Coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out and patient appointment scheduling. This employee also maintains department patient care supplies, ensures timely flow of patients, and assists physicians, advance practice providers, and nurses to provide optimal care to patients and families. Conveys a positive image and provides information to ensure patient's needs are met.

Qualifications

Responsibilities

Answers call lights and offers comfort measures to patients in coordination with nursing staff. Sends instruments for sterilization. Establishes and maintains positive customer relations and contributes to a harmonious work environment. Documents appropriate data in patient chart when care is provided. Maintains all department equipment in a functional manner. Orders supplies and equipment from storeroom and specific vendors as needed. Performs wound irrigations, wound repair, wound dressings and surgical preps under the direct supervision of the physician. Politely greets patient and family members. Answers incoming telephone calls and communicates needs to clinic staff. Responsible for scheduling patients and taking new patient referrals. Answers telephone, takes and delivers messages to physicians, nurses and others. Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner. Distributes all messages according to practice communication standards. Trained or competent to initiate and secure prior authorizations as needed. Ability to build and maintain EPIC schedules. Manage provider or department schedules: rescheduling patients, reviewing schedule for errors, making and submitting template changes to the Cadence team. Maintains files for patients. Assists with follow up calls, inventory of supplies, and other administrative reports. Assists nursing staff with direct patient care within scope of practice. Facilitates patient throughput into and out of the department by assisting with rooming . Stocks supplies, as needed. Can collects vitals and rooms patients in a timely manner. Assists with preparing the rooms for clinic patient visits. Assists with dressing removals, wound cleansing and other duties as assigned by the RN.

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: ***email_hidden***.

Compensation And Benefits

The compensation range for this position is $17.12per hour - $27.73per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

Posted 2026-05-29

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