Desktop support

Position - Desktop Support

Location: Chicago, IL

Job Description:-

· Must have an executive presence and excellent communication skills. Will be dealing with

associate level to executive - both in person and on the phone.

· Demonstrates broad knowledge of technology and solutions

· Proactively manages resources and priorities workload

· Demonstrated ability to multi-task; Possesses strong analytical skills

· Demonstrated customer orientation; strength in analytical, math, and reasoning skills

· Effectively communicates verbally and in writing

· Demonstrated proficiency in MS Office applications

· Provides onsite technology support on projects

· Must be able to drive to assigned sites to complete work

Core Technology

· Windows 10 and Windows 11

· SCCM/Autopilot

· Microsoft 365 Suite

· Jabber

· Citrix

· Network wireless and wired

· HP laptops, docking stations

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Type: Full-time

Pay: $53,000.00 - $99,000.00 per year

Benefits:

• Health insurance

Work Location: In person