Front Desk Associate and Insurance Specialist for Dental Clinic
- Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
- Review accounts to discover overdue payments
- Research client information and historical data on accounts
- Communicate with clients regarding overdue accounts
- Collect payments and issue refunds
- Maintain accurate documentation of account status and collection efforts
- Report on collection activity and present to management
- High school diploma/GED required, a college degree is preferred
- Previous experience as a Collection Specialist or in a similar position
- Understanding of collection techniques
- Knowledge of debt collection laws and regulations
- Familiarity with Microsoft Office, Excel, and computer databases
- Ability to work well under pressure
- Excellent communication and negotiation skills
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