Service Manager

Boka Restaurant Group and Michelin-starred/ James Beard Award Nominee, Lee Wolen , are looking for a Service Manager to join the team of Alla Vita , located in Chicago's West Loop!

Benefits & Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, free membership to Chicago Athletic Clubs, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20+ establishments!

About Boka Restaurant Group: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here:

About Alla Vita: Alla Vita is your neighborhood Italian restaurant from Michelin-starred chef Lee Wolen and Boka Restaurant Group! This exciting new restaurant, focusing on handmade pastas and pizza dough, was designed by Kehoe Designs and sits at the corner of Randolph and Jefferson in Chicago's historic Fulton Market District.

Restaurant Manager's Responsibilities:

• Report directly to the General Manager
• Helping to manage the floor, including touching tables, running food, overseeing staff, and monitoring the door
• Opening duties including restaurant walk- through to ensure the restaurant is ready for service, checking opening emails, conducting pre-shift with staff, and handling service demands as needed
• Closing the restaurant, including writing daily recaps, reconciling closing banks, and doing the final restaurant walk-through
• Helping to manage all employees, including assisting in training, support, performance management, and discipline
• Checking the reservation books and running the door when needed
• Participating in management meetings
• Regularly communicate with employees and guests

Qualifications:

• Have at least 2 years of management experience in a fast-paced restaurant setting
• Have in-depth experience with Open Table and Aloha
• Have extensive food and beverage knowledge
• Flexible schedule
• Are knowledgeable about Boka Restaurant Group

This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team!

Physical Requirements:

• Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
• Safely and effectively use all necessary tools, equipment, & cleaning chemicals
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces
• Ability to bear exposure to hot and cold environments

Please respond with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!