Front Desk Medical Assistant (FD/MA) Spanish speaking

Job Description

Job Description

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Front Desk Medical Assistant (FD/MA)
Location: Integrated Pain Management (IPM), Matteson, IL

We are seeking a Front Desk Medical Assistant (FD/MA) to join our team at Integrated Pain Management (IPM) in Matteson, IL . This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

Experience Required:

• Minimum of 6 months in a similar role .
• Certification as a Medical Assistant is preferred but not required (uncertified candidates with experience are encouraged to apply).

Hours

• Monday through Friday, starting at 8:00 AM and typically ending at 4:30 PM , with occasional late days extending until 6:00 PM .

Responsibilities

Patient Reception and Administration

• Efficiently manage patient check-in and check-out processes.
• Accurately verify patient information and insurance details .
• Schedule and manage patient appointments .
• Address billing inquiries and process payments.

Clinical Support

• Prepare examination rooms and maintain cleanliness.
• Accurately take and record vital signs .
• Assist providers with medical procedures .
• Perform basic diagnostic tests as needed.

Patient Care and Education

• Provide high-quality patient education regarding procedures and care.
• Communicate effectively and empathetically with patients.

Documentation and Records Management

• Maintain accurate documentation in electronic health records (EHR) .
• Prepare and organize patient charts .
• Complete forms related to worker’s compensation and personal injury cases .

Care Coordination

• Coordinate patient care with other healthcare providers.
• Follow up on referrals and external medical records .
• Contribute to case management and care planning.

Specialized Tasks

• Support in managing worker’s compensation and personal injury cases .
• Assist with occupational health assessments and documentation.

Communication and Coordination

• Facilitate effective communication between staff and providers .
• Act as a liaison to ensure smooth clinic operations.

Training and Development

• Participate in ongoing training sessions .
• Assist in training new FD/MA staff.

Quality Assurance and Improvement

• Engage in quality improvement initiatives .
• Provide feedback to improve office procedures .

Key Competencies

• Attention to detail and organizational skills .
• Excellent verbal and written communication .
• Ability to multitask in a fast-paced environment .
• Strong interpersonal and teamwork abilities.

Benefits & Perks

Performance-Based Bonus Pay

• Your hard work will be recognized with bonus opportunities tied to your performance.

Holiday Gifts

• Celebrate the season with us through thoughtful holiday gifts .

AFLAC Insurance

• Available after 90 days of employment .

401(k) Matching :

• 1% non-contributing match provided by the company.
• Up to 4% match with employee contributions after 1 year of employment .

What We’re Looking For

• A warm, approachable personality with a customer-focused mindset .
• Ability to multitask and prioritize in a fast-paced environment .
• A team player who can also work independently.
• Reliable and punctual with a strong work ethic .

We look forward to welcoming a new member to our team who shares our passion for delivering excellent care and service to our patients