Senior IT Manager - Enterprise, Collaboration Applications
- Career development with an international company where you can grow the career you dream of!
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
- Lead a large functional area within an overall product portfolio as the owner of that area’s performance and outcomes
- Manage the product life cycle from product definition through development, rollout, maintenance, phase out, and migration to next generation products as per customer needs
- Prioritize product opportunities using criteria and requirements defined during research
- Ensures the team has a consistent, reliable shipping momentum
- Articulates a problem statement, including complex ones, with exceptional clarity.
- Liaise with commercial, legal, and regulatory partners for aligning on vision, outcomes, goals, roadmaps, business case
- Represent the voice of the customer within the organization; understand the user experience, and the evolving needs and workflows of our customers in the digital age.
- Communicates with the team, product leadership and key stakeholders frequently and effectively
- Manage and mentor product managers taking responsibility for their growth, development, and work
- Ensure Product team adheres to product philosophy and culture of lean, iterative mindset
- Drive creation of guidelines/ practices to aid in advancement of product mindset
- Motivate and coach the product team to reach goals and achieve deliverables
- Communicates with the team, product leadership and key stakeholders frequently and effectively
- Expertly handles ambiguity by being flexible and by creating clarity for those around them
- Proactively look for opportunity and improvement areas in the product and team
- Maintain in-depth knowledge of products, solutions, and company offerings
- Understand and tracks product metrics for usability, reviews, performance, release and velocity
- Ability to manage department budget upto 10 MM ensuring cost optimization.
- 10+ years of experience in Product Management or Operations Management on an enterprise level.
- Proven ability to navigate complex stakeholder relationships in large organizations.
- Strong leadership and strategic thinking skills with a passion for translating findings into strategic recommendations
- Ability to define areas of potential value through user research, market research, and industry / technical understanding
- Ability to look at a set of needs across the business and identify key questions, themes, and potential for business impact
- Skilled Communicator who can create compelling product and use case strategies and gain buy-in across teams and functions
- Experience working in agile, DevOps, mobile, and cloud technologies
- Experience with Lean Product Management and User-Centered Design methodologies
- Experience with enterprise platforms (e.g., DocuSign).
- Proficiency in collaboration tools (e.g., SharePoint, Microsoft O365 – PowerApps, Forms, Power BI).
- Exposure to Gen AI tool implementations.
- Working knowledge of AWS cloud services.
- Strong prioritization, decision-making, and communication skills.
- Oversee external vendors, including Product and Service Managers, ensuring alignment with business goals and cost optimization
- Drive vendor value and cost optimization, manage SLAs, and ensure performance accountability.
- Collaborate across business and service management functions to deliver seamless IT operations.
- Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
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