Senior Data Entry Specialist
- Meeting productivity and quality requirements entering financial and account balance data provided by financial institutions.
- Maintaining required records in the completion of data entry tasks and conducting quality control work.
- Sorting incoming mail and operating an envelope inserter for daily mail and other mail equipment.
- Following up with financial institutions on requests with missing account information (bad requests) to obtain the correct information.
- Training new or current team members on processes and procedures. Documenting these processes and procedures and record training videos.
- Performing all other duties as assigned.
- Have 10-key skills and ability to type at least 50 WPM. (A Data Entry test and WPM test will be given during the interview.)
- Must be able to obtain SSA Security Clearance as a condition of employment/continued employment.
- Have high school diploma at minimum. Bachelor's degree preferred.
- Have Microsoft Suite skills.
- Have thorough attention to detail and a commitment to the highest quality of performance. Able to multi-task.
- Have self-motivated and reliable work ethic, and proficient at working independently as well as in a team.
- Have ability to adapt and adjust to new situations or demands. Must be able to function effectively with a minimum of confusion or loss of productivity.
- Have ability to work some company holidays with compensation (day after Independence Day, day after Thanksgiving, etc.) and occasional overtime.
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