Social & Community Brand Manager

Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd, Slideshare, Everand, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise.

Culture at Scribd, Inc.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location.

So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude.

This posting reflects an approved, open position within the organization.

About the Role

Scribd is looking for a Social & Community Brand Manager to build and steward our brand presence where our readers, listeners, and learners actually spend their time, in comment sections, subreddits, and video feeds.

This is a role for someone who understands that brand trust is built in the margins: a well-placed Reddit comment, a YouTube response that actually answers the question, a listening report that changes how the team talks about a product. You'll own day-to-day execution of our social and community presence, with YouTube and Reddit as your primary channels in H1, and grow into broader brand campaign support over time. You'll be Scribd's ears on the ground, and increasingly, a voice that shapes how we show up in culture.

What You'll Do

Channel Ownership

• Own Scribd's presence on social media (YouTube and Reddit) that both require consistency and genuine intent

• On Reddit, drive thoughtful, value-driven participation across priority subreddits that earns credibility over time

• On YouTube, manage the full content lifecycle, scheduling, publishing, optimization, and comment moderation

• Identify content gaps, surface emerging conversations, and flag what's worth responding to

• Proactively pitch content ideas based on what you're seeing in the community that could perform well across all platforms

Social Listening & Audience Intelligence

• Monitor Scribd's social and community footprint, and broader conversations using social listening tools and manual listening workflows while also tracking sentiment

• Translate what you're hearing into clear, usable insights for brand marketing campaigns

• Help inform messaging evolution, content pillars, and campaign direction

Campaign Support & Coordination

• Support rollout of brand initiatives across social and community channels

• Build and maintain publishing calendars and execution timelines

• Coordinate with internal stakeholders to ensure message consistency from brief to publish

• Over time, take on a more active role in integrated campaign execution, this role is built to grow beyond social

Performance Tracking & Reporting

• Build and maintain dashboards in Sprout Social across YouTube, Reddit, and other channels

• Track engagement, retention, sentiment, and brand health signals

• Deliver weekly and monthly reports with clear insights and optimization recommendations

• Run small tests and experiments to improve performance and flag what's working before you're asked

Who You Are

• 3–5 years of experience in social media and community management

• Deep familiarity with YouTube best practices and analytics

• You understand how Reddit works culturally, not just mechanically, and know why authenticity there isn't optional

• Proficient in Sprout Social or a comparable platform

• Comfortable moving between quantitative data and qualitative signal

• Highly organized, and execution-oriented

• Experience with or exposure to paid social - boosting content, supporting campaign media plans, or coordinating with a paid team. You should understand how paid and organic work together.

• Bonus: exposure to integrated campaign work, contributing to a launch, coordinating cross-channel rollouts, or working from a creative brief

• Bonus: experience in education, teaching, or working with educator, academics or student communities

At Scribd, Inc., your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States.

In the state of California, the reasonably expected salary range is between $82,500 [minimum salary in our lowest geographic market within California] to $120,000 [maximum salary in our highest geographic market within California].

In the United States, outside of California, the reasonably expected salary range is between $67,500 [minimum salary in our lowest US geographic market outside of California] to $112,000 [maximum salary in our highest US geographic market outside of California].

In Canada, the reasonably expected salary range is between $86,000 CAD[minimum salary in our lowest geographic market] to $105,000 CAD[maximum salary in our highest geographic market].

We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.

Working at Scribd, Inc.

Are you currently based in a location where Scribd, Inc. can employ you?
Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance:

United States :

Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C.

Canada :

Ottawa | Toronto | Vancouver

Mexico :

Mexico City

Benefits at Scribd, Inc.

• Scribd Flex (flexible work model)

• Comprehensive health, dental, and vision coverage

• Mental health support and disability coverage

• Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals

• Paid parental leave and family support benefits

• Retirement matching and employee equity

• Learning and development programs and professional growth opportunities

• Wellness and home office stipends

• Complimentary access to the Scribd, Inc. suite of products

• Enterprise access to leading AI tools

Get to Know Scribd, Inc.

About Scribd, Inc.

Life at Scribd, Inc.

We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process.

Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.