Ostomy Inside Sales Representative - Libertyville, IL (Hybrid)

We Make Life More Rewarding and Dignified

Location : ​Libertyville​
Department : ​

Summary:
The individual will be responsible for assisting in the growth and maintenance of ostomy care sales into the Acute Care market within the assigned territory/accounts. Reporting to the Acute Care Supervisor, this role is critical to building a potential sales specialist for the future development of the ostomy sales organization. Sales focus and activities are established through a partnership with the Acute Care Supervisor, the Regional Sales Manager and the Territory Manager specific to the assigned region.

Responsibilities:

• Support compliance and principles of responsibility by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements and Company’s policies and procedures.
• Support and facilitate the Secure Start enrollment process by providing clinical support and guidance to customers.
• Execute sample requests through Secure Start and manage follow up communication and documentation to ensure the retention of patients upon discharge to the community.
• Position the capabilities of Secure Start Services to clinical customers and increase the number of enrollments aligned with the goals and expectations of each territory.
• Manage and communicate regularly customer engagements and metrics associated with tracking enrollment numbers.
• Assist other representatives by participating in in-servicing, contract deployment, and delivery of education to better help meet or exceed sales targets.
• Develop clinical, industry and product knowledge by attending company training and industry programs.
• Build and maintain positive working relationships with customers.
• Keep a detailed record of all communication, contacts and information in SalesForce.com.
• Interact with advanced practice clinicians (physicians, PA's, NP’s, WOCN's, and nurses) and assist in shaping product choice decisions.
• Effectively coordinate opportunities internally (Hollister) and externally (customers) under the direction of the Acute Care Inside Sales Supervisor to collaborate with regional partners and deliver a superior customer experience.
• Complete all administrative duties in an accurate and timely manner.

Essential Functions of the Role:

• Ability to travel.
• Ability to communicate verbally and through electronic media.
• Ability to wear a headset.
• Ability to work within a team.
• Ability to operate under compliance guidelines associated with being in a healthcare environment.

Work Experience Requirements:

• At least 2 years of experience in the medical sales industry.
• Experience in medical device sales or Secure Start Services preferred.

Education Requirements:

• Bachelor’s Degree required.

Specialized Skills/Technical Knowledge:

• Competitive, Tenacious, Resilient, Confident, Passionate, Adaptive and Intelligent.
• Customer-focused.
• Collaborate with cross functional teams internal and external.
• Computer knowledge, including Microsoft Word, Excel, Outlook, Web-based applications, Salesforce.com, Five9, and Windows-based navigation.
• Consultative selling skills.

#LI-Hybrid

About Hollister Incorporated
Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings.

EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Req ID: 35013

Our Total Rewards package in aggregate is above market and includes competitive pay, paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, and generous retirement savings.​

• The anticipated base pay range for this position is $43,114 - $67,750 yearly. The actual salary varies based on applicant's location, education, experience, skills, abilities, and other legitimate business factors.​
• If applicable: This position is also eligible to participate in the Hollister Secure Start Bonus Plan.
• The Company’s health and welfare benefits include medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs. ​
• The Company’s 401(k) Retirement Savings Plan includes: auto-enrollment, ROTH, vesting and eligible participants “safe harbor” matching contributions. ​
• The Company’s paid time off benefits include: 11 paid holidays, paid vacation based on length of service and exempt/non-exempt status, and sick days based on statutory requirements and/or exempt/non-exempt status. ​
• The Company’s additional benefits include: education assistance and adoption assistance benefit programs.