Operations Specialist Gas operations

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication. If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you. WBS, a subsidiary of WEC Energy Group, is seeking a Operations Specialist Gas operations in our Chicago, Illinois location.Job Summary The Operations Specialist is responsible for performing a variety of tasks to support field operations within an office setting. The various tasks may include but are not limited to, monitoring compliance workloads, analyzing data and utilizing reports, creating work orders, requesting permits, fielding calls from customers and field employees, and providing daily support to company and contracted field employees. The Operations Specialist will have knowledge of commonly used concepts, practices, and procedures within a particular area, works under minimal supervision and relies on experience and judgment to plan and accomplish tasks.Job Responsibilities

• Works across the company functionally to meet internal and external customer needs to help support field operations
• Support operations and capital workloads and projects within an office setting: o Monitoring workloads to satisfy customer service requests and compliance requirements

o Analyzing data and forecasting o Supporting Service (above ground) and Distribution (below ground) workloads o Creating work orders and assigning to field personnel o Requesting permits o Updating of company systems o Direct line of support to field personnel o Coordinating with shop management

• Navigates and utilize various customer information and operational systems to input, update, and change customer or system related information
• Performs a variety of tasks and assists shop management to complete multiple assignments, projects and campaignsMinimum Qualifications
• 5 + years – Standard computer applications (Word, Excel, PowerPoint, etc.)
• 5 + years – Identifying and implementing solutions to problems
• High School Diploma, HSED or GEDPreferred Qualifications
• Proficient in Open-cIS, PCAD Dispatch
• Experience in creating and assigning work orders
• Ability to provide excellent customer service
• Exceptional communication skills
• Ability to multitask
• Self-motivated but also works well within a team