Solutions Lead

Zurich
Illinois

Zurich North America is hiring a Solutions Lead to join our team! This position will be remote with candidate located based within the U.S..

Purpose:

Directs the planning, execution, and measurement of business units, function and/or Global strategic and transformational initiatives, engaging directly with the senior team and is accountable for shaping and driving transformational initiatives for the Business Unit as well as enterprise wide initiatives.

Key Accountabilities:

  • Lead, design and/or facilitate cross-functional projects that promote organizational effectiveness, efficiency, and profitability.
  • Create timelines, agendas, goals and metrics/measurements.
  • Guide in the development, implementation, and institutionalization of best practices around execution and change management.
  • Guide the development of communication and implementation procedures for enterprise and Business Units initiatives.
  • Partner across Business Units to leverage enterprise processes and solutions to support integrated or Business Units specific solutions as appropriate.
  • Provide methodologies and tools to sponsors and team members to support initiatives and institutionalize a culture that embraces innovation.
  • Ensure appropriate change management practices are effectively utilized throughout the life cycle to improve execution and delivery of results.
  • Take a holistic approach to identifying business improvement opportunities, develop solutions, manage initiatives and identify the resources.
  • Ensure specific metrics and measures incorporated into solutions reflect the business strategy, track progress, capture the impact of changes and identify further opportunities for improvement.
  • Business Travel, as required
  • Extended Hours during Peak Periods/Shift Work, as required
  • Regular Predictable Attendance
  • Visibility in the Office, as required

Required Qualifications:

  • Bachelors Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
    OR
  • High School Diploma or Equivalent and 7 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
    OR
  • Zurich Certified Insurance Apprentice, including an Associate Degree and 5 or more years of experience in the Claims, Consulting, Risk Engineering or Underwriting area
    AND
  • Experience in Organizational Effectiveness or Change Management
  • Experience in the application of existing and/or change management methodologies and tools
  • Project management experience

Preferred Qualifications:

  • Insurance industry knowledge with subject matter expertise in at least one functional insurance discipline; such as Underwriting, Claims, Risk, Engineering

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $87,200.00 - $142,700.00, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Illinois Virtual Office, AM - Remote Work (US)
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-JM1 #LI-ASSOCIATE #LI-REMOTE

Posted 2026-03-12

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